Remote Service Center Representative
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Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Remote Service Center Representative at Measutronics
Job Responsibilities:
- Provide remote technical support to customers using Measutronics positioning guidance and underwater imaging solutions
- Assist with troubleshooting and resolving customer issues related to marine construction and dredging operations
- Collaborate with the technical team to address complex customer inquiries
- Ensure customer satisfaction by delivering high-quality service and support
- Document all customer interactions and solutions in the companys system
Essential Qualifications:
- Excellent communication skills both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work effectively in a remote team environment
- Understanding of marine technology and equipment is a plus
- High school diploma or equivalent
Desired Experience:
- Minimum 1-2 years of experience in customer service or technical support role
- Experience in the marine industry is preferred
- Familiarity with positioning and guidance systems is a bonus
Salary & Benefits:
- Competitive salary based on experience
- Health insurance coverage
- 401(k) retirement plan
- Paid time off and holidays
- Opportunities for professional development and growth within the company
