Front Desk Officer Registration Clerk

Recruitment Matters Africa Pvt Ltd

Job Location:

Harare - Zimbabwe

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Our client is looking for a professional and personable Front Desk Officer / Registration Clerk to be the first point of contact for our clients and visitors.

Salary and Benefits:

Negotiable

Key Responsibilities:

Patient reception - welcome patients pleasantly and politely on arrival and assist with relevant information.
Receives and directs incoming calls to the respective offices
Advises patients on the costs of requested tests co-payments and shortfall requirements.
Checks to ensure that the request form and claim form are completed accurately and that all details are included.
Assist patients with manual claims for reimbursements where applicable
Receives samples and ensures that the samples are collected in the right tubes and containers and are not leaking in liaison with the Sorting Officer.
Allocates system generated bar code number from the Laboratory Information System to the patient test request and samples
Correctly captures all patients and test details on the request form into the Laboratory Information System
Obtains identification and medical aid information from each patient to ascertain if the correct patient is being served and adequacy of pathology funding cover and member card validity
Real time claim submission on New Health 263 platform
Receipts all cash paying patients in line with the set prices and submits all daily cash takings to Accounts at the end of the day or any designated finance staff for checking and filing.
Provides clients with proforma invoice on request for pre authorizations at their medical aid.
Safeguards cash receipt books by ensuring that these are kept in a secure place always
Any other duties assigned by your Supervisor.

Key Skills:

Strong business acumen
High standards of professionalism and etiquette
Ability to pay attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage multiple tasks.
Computer literacy and ability to use laboratory information systems (LIS).
Teamwork essential

Key Qualifications:

Diploma/Degree in Business Administration or equivalent professional qualification
Front Office experience in a healthcare or related environment for at least 2 years is a requirement.
New Health 263 and general laboratory operations experience an added advantage

Our client is looking for a professional and personable Front Desk Officer / Registration Clerk to be the first point of contact for our clients and visitors. Salary and Benefits: Negotiable Key Responsibilities: Patient reception - welcome patients pleasantly and politely on arrival and assi...

Our client is looking for a professional and personable Front Desk Officer / Registration Clerk to be the first point of contact for our clients and visitors.

Salary and Benefits:

Negotiable

Key Responsibilities:

Patient reception - welcome patients pleasantly and politely on arrival and assist with relevant information.
Receives and directs incoming calls to the respective offices
Advises patients on the costs of requested tests co-payments and shortfall requirements.
Checks to ensure that the request form and claim form are completed accurately and that all details are included.
Assist patients with manual claims for reimbursements where applicable
Receives samples and ensures that the samples are collected in the right tubes and containers and are not leaking in liaison with the Sorting Officer.
Allocates system generated bar code number from the Laboratory Information System to the patient test request and samples
Correctly captures all patients and test details on the request form into the Laboratory Information System
Obtains identification and medical aid information from each patient to ascertain if the correct patient is being served and adequacy of pathology funding cover and member card validity
Real time claim submission on New Health 263 platform
Receipts all cash paying patients in line with the set prices and submits all daily cash takings to Accounts at the end of the day or any designated finance staff for checking and filing.
Provides clients with proforma invoice on request for pre authorizations at their medical aid.
Safeguards cash receipt books by ensuring that these are kept in a secure place always
Any other duties assigned by your Supervisor.

Key Skills:

Strong business acumen
High standards of professionalism and etiquette
Ability to pay attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage multiple tasks.
Computer literacy and ability to use laboratory information systems (LIS).
Teamwork essential

Key Qualifications:

Diploma/Degree in Business Administration or equivalent professional qualification
Front Office experience in a healthcare or related environment for at least 2 years is a requirement.
New Health 263 and general laboratory operations experience an added advantage