Clinical Specialist
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Main Mission of Job
Careers that Change Lives
本ポジションは移動型術中イメージングシステム(O-arm)の新規設置導入保守契約に関わる業務です
顧客のニーズにあったサービス体制を構築し設置前事前調査設置修理及び保守サービスを営業部門及びマーケティング等と連携を取りながら実施です顧客からの技術的問い合わせの回答を行い苦情不具合について品質保証部門と連権しながら問題解決にあたりますUS本社の技術部門と連携を取りながら高いレベルの技術サポートを行えるように最新の技術情報を学び実践をする高いサービス品質を顧客に提供をします
Main Responsibilities
A Day in the Life
- 移動型術中イメージングシステム(O-arm)の新規設置導入に関わるフィールド及び内勤業務
- 顧客装置の安定稼働を目的として保守点検および故障修復業務とそれに伴う請求等の業務及び保守契約販売業務
- 症例立会業務
- 顧客とコミュニケーションを行い顧客満足度の改善維持向上を行う
- データ分析業務を行いオペレーション改善を行う
- 顧客からの不具合苦情の問い合わせ対応業務を行い顧客満足度の改善維持向上を行うデータ分析業務を行う
- 他部署の製品の修理点検業務フィールドサービス内勤業務を含む
Must Haves
Job Experience
- 電機/機械工学分野での業務経験
- フィールドサービス業務
Skills/Knowledge
- 英語力業務上のやり取りが可能なレベル
- MS-Word Excel PowerPointを活用した高度なデータ分析レポート作成スキル
- 関係部門との円滑な調整を実現するための高いコミュニケーション能力と交渉力
- 宿泊を伴う国内及び海外出張ができること
- 夜間及び休日の作業に対応できること
Competency
- 普通自動車運転免許
Education
- 学士号取得者 (学部学科は問わない)
Nice to Haves
Job Experience
- 臨床工学技士
- コールセンター業務
Skills/Knowledge
- エックス線作業主任者
- 医療機器の修理経験
- 医療機器修理業責任技術者
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
