Housing Stability Specialist

SERVICE AREA: Housing & Justice Related Services (HJRS)

PROGRAM: Montgomery County Housing Program

ROLE TYPE: Full-Time

PROGRAM OVERVIEW:

The Montgomery County Housing Program provides housing-focused case management and short- to medium-term financial assistance to households experiencing homelessness. The programs primary goal is to help individuals and families move quickly into stable long-term housing stability.

Participants benefit from individualized case management before and after securing housing. Core services typically include tenant education budgeting and household management employment support and crisis intervention. Other services include landlord outreach and engagement building and sustaining partnerships with property owners and managers willing to offer housing opportunities. This collaborative approach expands access to housing and supports long-term solutions to homelessness.

JOB OVERVIEW:

The Housing Stability Specialist provides direct support and case management services to households in need. The role focuses on resolving housing crises and promoting long-term stability by connecting participants to housing subsidies supportive services and essential community resources.

RESPONSIBILITIES:

Housing Search & Landlord Engagement

• Locate housing units and engage landlords to expand housing options.
• Conduct outreach and maintain strong relationships with property owners managers and realtors.
• Support existing partners and recruit new landlords.
• Maintain housing inventory and tracking tools updated.
• Research housing topics and coordinate HQS inspections.
• Link with housing authorities landlords and partner agencies.

Participant Support & Navigation

• Assist with initial screening and admission housing applications documentation and housing search tasks.
• Coordinate site visits to residences lease signings and move-in logistics.
• Conduct monthly home and community visits to monitor progress.
• Provide referrals counseling advocacy and stabilization support.
• Address barriers to housing access and retention.
• Support employment searches budgeting and service compliance.

Case Management & Coordination

• Develop Housing Stability Plans with clear goals.
• Mediate landlord-tenant concerns to prevent housing loss.
• Participate in meetings trainings and team coordination.
• Demonstrate strong communication time management and teamwork.

Documentation & Data Management

• Maintain accurate records and timely data entry.
• Track unit availability inspections placements and services.
• Complete required reports and organize documentation.

Work Habits

• Be punctual for all meetings and appointments.
• Maintain appropriate professional attire.
• Demonstrate respect and support in all interactions.
• Complete required documentation accurately and on time.
• Adhere to and enforce agency policies and procedures consistently.

Professional Development

• Engage in regular supervision and seek guidance when needed.
• Attend all scheduled staff meetings in-service trainings and required professional development activities.
• Complete annual training requirements.

SKILLS:

• Strong verbal and written communication skills
• Familiarity with local community resources and services
• Strong attention to detail and ability to manage multiple tasks efficiently
• Effective time management and organizational skills
• Ability to meet deadlines consistently
• Proficiency in database applications
• Ability to be a team player and collaborate effectively

WORK ENVIRONMENT & SCHEDULE:

• Primary Location: 1500 Market Street Philadelphia PA
• Work Distribution: Office-based work community visits in Montgomery County and occasional off-site trainings or meetings
• Occasional evening hours
• Flexible scheduling available

QUALIFICATIONS:

• Must meet one of the following:
  • Have a bachelors degree in social work and at least 2 years of experience in shelter transitional or supportive housing
  • Have a bachelors degree in another related field and at least 3 years of experience in shelter transitional or supportive housing
• Must have a valid drivers license

PAY GRADE: 15

MISSION & VISION:

PHMC works to create and sustain healthier communities through partnerships with government foundations businesses and community-based organizations. We envision a healthier community for all.

• Integrity We are committed to building and sustaining trust across our teams partners and funders.
• Impact Our work is purposeful and rooted in a data-driven approach.
• Accountability We hold ourselves and each other responsible for getting things done effectively managing resources and achieving sustainable results.
• Inclusion & Collaboration We value and respect the inherent differences of all individuals strive to amplify those voices and experiences and are committed to working together to convene diverse perspectives talents and approaches to public health.
• Credibility We are a trusted resource that delivers innovative approaches and reliable services to the communities that depend on us.

PHMC is an Equal Opportunity and E-Verify Employer.

Required Experience:

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