The Executive Administrative Assistant (EAA) is a customer service and administrative focused role in the Mayors Office. The EAA maintains an organized department supports the Mayor in their events and activities and serves the needs of constituents. The EAA greets visitors and maintains and coordinates executive staff schedules and appointments. The EAA employs exemplary customer service and diplomacy in all interactions and is a highly confidential position. The EAA answers the telephone takes messages responds to constituent emails and coordinates with other departments to assist constituents with various matters. The EAA also orders supplies; creates purchase orders pays bills and monitors the office budget. Finally the EAA helps run events and celebrations organized by the Mayors Office.
The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position.
Education and Experience: Bachelors degree and at least five (5) years of related experience is required or any equivalent combination thereof
Knowledge Abilities and Skills
Knowledge: Knowledge of executive-level standard office procedures and practices; working knowledge of municipal government including basic functions of various City departments executive and legislative branches and community organizations.
Abilities: Ability to establish and maintain effective and harmonious working relationships with city officials and departments state agencies and the general public; ability to communicate effectively in written and oral form; ability to establish and maintain complex record keeping systems; ability to operate a telephone and standard office equipment; ability to operate a computer and office software; ability to maintain a positive attitude and use common sense. Ability to problem solve pivot and remain flexible as situations evolve.
Skills: Skill in software applications (e.g. Microsoft Office Suite Munis Legistar ClearGov); excellent customer service skills including triaging daily influx of telephone email written correspondence and in-person visits assigning work and monitoring responses. Strong writing and multi-channel communication skills essential. Public speaking leadership time management and networking skills are all necessary for success in the position. Multilingual language skills in Spanish Portuguese Haitian Kreyol Nepali or Chinese highly preferred.
Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the positions essential functions.
Physical Skills
Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks with intermittent periods of stooping walking and standing. There may also be some occasional lifting of objects such as books office equipment and computer paper (up to 30 lbs.)
Motor Skills
Duties are largely mental rather than physical but the job may occasionally require minimal motor skills for activities such as moving objects operating a telephone system computer and/or most other office equipment typing and/or word processing filing and sorting.
Visual Skills
Visual demands include constantly reading documents for general understanding and for analytical purposes and routinely reviewing maps and blueprints with a need for color vision.
Hours: Full-Time
Salary: $75000.00 annualized plus benefits
Union: Non-Union
FLSA: Exempt
Date: December 15th 2025
The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color sex religion age national origin disability or any other protected category. Women minorities veterans and persons with disabilities are encouraged to apply.
Auxiliary aids and services written materials in alternative formats and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e. CART ASL) written materials in alternative formats or reasonable modifications in policies and procedures in order to access the programs activities and meetings of the City of Somerville should please contact Adrienne Pomeroy at x 2059 or
Pre-Employment Requirements for All Employees:
Overview of Total Rewards:
Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.
Required Experience:
Manager
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