Our client a leading fitness and wellness facility is seeking a Shift Manager to oversee daily operations support members and staff and ensure the smooth and efficient running of the facility. This is a hands-on role requiring excellent leadership organisational and customer service skills.
Salary and Benefits:
Main Responsibilities:
- Supervise staff and ensure high levels of customer service during your shift.
- Oversee day-to-day operations including opening and closing procedures.
- Handle member queries concerns and complaints professionally.
- Maintain a clean safe and organised environment at all times.
- Manage basic administrative tasks including cash-ups reporting and scheduling.
- Monitor adherence to facility policies safety procedures and operational standards.
- Support events promotions and member engagement initiatives.
- Provide guidance training and motivation to team members.
Key Skills:
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and problem-solve in a fast-paced environment.
- Customer-focused with a proactive approach.
- Organisational and time management skills.
- Basic IT and administrative proficiency.
Qualifications:
- Previous experience in fitness hospitality or customer service is a plus but not required.
- Reliable professional and solution-oriented.
- Willingness to work shifts including weekends and public holidays.
Our client a leading fitness and wellness facility is seeking a Shift Manager to oversee daily operations support members and staff and ensure the smooth and efficient running of the facility. This is a hands-on role requiring excellent leadership organisational and customer service skills. Salar...
Our client a leading fitness and wellness facility is seeking a Shift Manager to oversee daily operations support members and staff and ensure the smooth and efficient running of the facility. This is a hands-on role requiring excellent leadership organisational and customer service skills.
Salary and Benefits:
Main Responsibilities:
- Supervise staff and ensure high levels of customer service during your shift.
- Oversee day-to-day operations including opening and closing procedures.
- Handle member queries concerns and complaints professionally.
- Maintain a clean safe and organised environment at all times.
- Manage basic administrative tasks including cash-ups reporting and scheduling.
- Monitor adherence to facility policies safety procedures and operational standards.
- Support events promotions and member engagement initiatives.
- Provide guidance training and motivation to team members.
Key Skills:
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and problem-solve in a fast-paced environment.
- Customer-focused with a proactive approach.
- Organisational and time management skills.
- Basic IT and administrative proficiency.
Qualifications:
- Previous experience in fitness hospitality or customer service is a plus but not required.
- Reliable professional and solution-oriented.
- Willingness to work shifts including weekends and public holidays.
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