Workshop Manager ( (Heavy Equipment & Agricultural Machinery)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Our client is looking for a Workshop Manager (Heavy Equipment & Agricultural Machinery) to join their team
Salary & Benefits
Negotiable
Responsibilities:
- Translate the company strategy into workshop operational plans and targets.
- Contribute to annual budgets 3-year forecasts and growth strategies.
- Develop new after-sales revenue streams (service packages seasonal campaigns maintenance contracts field service programs).
- Support branch expansion product launches and national technical initiatives.
- Implement capacity planning and workload forecasting.
- Control WIP levels and ensure aged job reduction.
- Enforce proper parts planning in coordination with the Parts Department.
- Optimise field service scheduling and fleet utilisation.
- Full P&L responsibility for workshop department.
- Drive labour recovery billing accuracy and absorption rate.
- Reduce cost leakage through warranty recovery claim management and rework prevention.
- Enforce strict credit controls and invoice ageing management.
- Lead key account service management for major clients (estates contractors A2 farmers).
- Oversee SLA compliance and uptime commitments.
- Manage escalations negotiations and service recovery.
- Protect and enhance the company brand through superior after-sales experience.
- Build a high-performance technical culture.
- Identify skills gaps and implement structured training programs.
- Mentor junior managers and supervisors for succession planning.
- Manage disciplinary processes and performance improvement plans.
- Maintain accurate ERP job costing and reporting.
- Prepare weekly operational dashboards and monthly management reports.
- Ensure compliance with audit insurance warranty and regulatory requirements.
- Enforce security controls over tools assets spares and equipment.
- Enforce SHEQ standards.
- Maintain a safe working environment and an accident-free culture.
- Implement risk mitigation plans for workshop operations.
Key Skills:
- Strong financial acumen and business planning skills
- Ability to lead under pressure and manage high-value customer relationships
Qualifications:
- 10 years in agricultural machinery or heavy equipment environment
- Proven record managing large workshops and multi-disciplinary teams
- Advanced knowledge of tractor systems precision ag diagnostics & electronics
Key Skills
- Abinitio
- Community
- Cost Estimation
- Heavy Equipment
- Barista
- Airlines
