Portuguese Customer Support Advisor
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Customer Support Advisor you will be the first point of contact offering professional and empathetic assistance to customers regarding healthcare services products or inquiries. You will handle communications via phone email and chat ensuring high levels of satisfaction.
Key Responsibilities:
- Provide accurate and helpful information in Portuguese regarding healthcare products and services.
- Efficiently resolve customer issues and process requests with sensitivity and confidentiality.
- Maintain detailed records of customer interactions in the CRM system.
- Collaborate with internal teams to escalate and resolve complex issues.
Requirements:
- Language: Native or near-native Portuguese fluency (C1/C2 required).
- English: Good working proficiency in English (B2) for training and internal communication.
- Location: Must be physically based and authorized to work remotely from Bulgaria.
- Experience: Previous experience in customer service contact centers or the healthcare/pharmaceutical sector is highly beneficial.
- Technical: Comfortable working independently and possess a stable high-speed internet connection suitable for remote work.
Why Join Us (Remote in Bulgaria)
- Stable Sector: Work in the crucial and rewarding healthcare industry.
- Flexibility: Enjoy the comfort and convenience of working from home anywhere in Bulgaria.
- International Team: Be part of a diverse and supportive global company structure.
If you are a compassionate driven individual ready to start a remote career on December 15th apply today!
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