Clerk II (Information Technology Department) [For Serving HA Staff Only]
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Application Deadline: 3 December 2025
Date of Issue: 20 November 2025
Vacancy Notification Circular 251149
Rank: Clerk II
Department / Hospital / Cluster: Information Technology Department / Hong Kong East Cluster
Pay: HK$26908 to HK$37590 (HGPS Point 9 to 15) per month including Monthly Allowance
Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.
Key Responsibilities:
Perform clerical duties following general instructions or prescribed procedures with minimal supervision. The typical duties include:
1. Provide day-to-day clerical and administrative support for the Information Technology Department.
2. Perform IT service support duties in areas such as service planning IT support centre operations user account maintenance asset management and procurement activities.
3. Liaise with departments vendors and HOIT teams for related IT support services.
4. Handle draft correspondence and maintain documentary control.
5. Develop and implement corrective and preventive plans to enhance quality performance.
6. Compile statistics and conduct data analysis.
7. Provide logistics and secretarial support to meetings prepare presentation papers reports meeting notes and draft correspondence.
8. Staff is required to perform on-call duty if required
9. Perform any other duties as assigned by supervisors.
Entry Requirements:
1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B) Chinese Language and Mathematics or equivalent.
OR
(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
l Level 2 in English Language Chinese Language and Mathematics;
and
l Level 2 in New Senior Secondary subjects/ Attained in Applied Learning subjects/ Grade E in Other Language subjects;
or equivalent.
2. 3 years clerical experience with good knowledge of the functions and operations in one or more of the following areas:
(a) General administration
(b) Filing and records keeping
(c) Supplies and stores
(d) Data input and analyses
(e) Typing word processing and/or Chinese word processing
(f) Telephone operation client communication and reception service
Preferred Attributes/Exposure:
1. Good command of both written and spoken English and Chinese.
2. Proficiency in applications of Microsoft Office (Word Excel PowerPoint) and word processing (both English and Chinese).
3. Ability to compile basic statistics and data report.
4. Good interpersonal organization and communication skills.
5. Responsible self-motivated and able to work independently.
Remarks:
1. Please referto for Notes to Applicants.
2. Serving Staff who have completed F.5/S.5 or equivalent and have 3 years clerical experience within HA may also be considered.
Please submit application online on or before 3 December2025. Please note that only on-line applications submitted via Hospital Authority Careers Webpage would be processed.
For enquiries please telephone.
Required Experience:
Staff IC
Key Skills
- Business Process
- Active Directory
- Customer Service
- Information Technology
- HIPAA
- Information Security
- Infrastructure
- Linux
- Project Management
- Nist
- Risk Assessments
- Procedures
- hardware
- Data Analysis
- Technical Support
