Customer Service Representative Website Solutions

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Representative Website Solutions (German English)

Location: Lisbon (On-Site)

Start Date: 20 November 2025

Working Schedule:

Monday to Friday between 06:00 and 22:00 on rotative shifts.

Days off: Saturday and Sunday.

Transportation support: The company will cover Uber rides up to 25.00 to help employees commute and start early at 06:00.

Contract Type: Fixed-term contract (CDD) 6 months

Main Requirements:

Candidates must have experience or solid knowledge in digital marketing and/or web design and show real enthusiasm for these fields this is mandatory.

Compensation:

Base salary: 1100 gross x 14 months
Performance bonus: 180 gross x 12 months
Meal allowance: 7.23 per day
Transport allowance: 20 per month
Health insurance: Available from day one (employee contributes monthly); free after completing 6 months of contract
Position bonus for Braga (if assigned): 20 gross x 12 months

Welcome Bonus Details:

For hires starting from 1 September onwards the Welcome Bonus will be paid in 12 monthly instalments during the first year.

Each instalment (1/12 of the bonus) will be paid only if the employee maintains less than 6% unjustified absenteeism in the previous month.

This serves as an additional benefit but should not be presented as part of the fixed salary package as it depends entirely on attendance.

Relocation Information (Lisbon only):

Airfare reimbursement: Up to 400 (Economy class) after completing 6 months of contract.
Accommodation offer: Shared apartment for a maximum of 12 months at 280/month (utilities included directly deducted from payslip).
Remote consideration: Candidates already residing in mainland Portugal (except islands) may be considered for remote options.
Important note: For all hires effective from 1 December onwards flight reimbursement will no longer apply. Accommodation remains available but no relocation costs will be refunded.

Job Title: Customer Service Representative Website Solutions (German English) Location: Lisbon (On-Site) Start Date: 20 November 2025 Working Schedule: Monday to Friday between 06:00 and 22:00 on rotative shifts. Days off: Saturday and Sunday. Transportation support: The company will cover Uber rid...