Career Opportunities |
|
Position
| TM | Location | chennai |
Department
| Customer Advisory Team | Band | 4B |
Reporting to
| ZH SPARC |
| |
| |
| |
JOB SUMMARYIs responsible for managing developing & supervising the team with a key focus on Service to sales through relationship management sales productivity-per-executive thereby achieving sales & service targets. |
KEY RESPONSIBILITIES: Identify interview and select sales executives with support from HR.- To meet the following productivity measures for the unit: Premium per executive case rate persistency retention and a high % of executives exceeding planned productivity standards
- Exceed revenue targets
- Undertake joint field work with executives and observe/demonstrate successful selling skills
- Conduct Fortnightly performance review (PRP) with executives
- Help executives use the GOLD system for maximizing business from a given target market
- Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
- Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling Compliance and Customer service
- Effectively manage track and convert leads provided by the in-house telemarketing unit.
- Engage with customers to provide quick response to customer queries provide customer service.
- Assist in Direct customer service policyholders complaint resolution.
- Ensure retention of in his allocated book of relations.
- Educate team/ prospects about MNYL products vis-à-vis products of competition to enable them in taking appropriate decisions
| MEASURES OF SUCCESS:
- Target Achievements (Adj. AFYP NOP % Penetration in assigned book of relations of team & Product Mix)
- Team G3 standard productivity (mainly case rate case size & Collections) and % of executives consistently achieving G3 standards.
- Retention of Team
- Persistency of Portfolio
- Process Compliance
- Timeliness & accuracy of reports
- % Collection (Plan Vs Actual)
- Complaint Resolution /Customer satisfaction
Self Development: Induction/Certifications/Trainings/Completion of Licensing |
DESIRED QUALIFICATIONS AND EXPERIENCE:
- Graduate preferably with an MBA degree
- Total experience should be 8-10 Yrs with min. 3- 5 years experience in handling of Sales Reps/Agents/DSAs.
|
KNOWLEDGE / SKILLS / ABILITIES- Familiarity with the local market
- Ability to supervise develop & motivate team.
- Result Orientation
- Leadership ability
- Disciplined structured & process driven
|
Career Opportunities |
|
Position
| TM | Location | chennai |
Department
| Customer Advisory Team | Band | 4B |
Reporting to
| ZH SPARC |
| |
| |
| |
JOB SUMMARY
Is responsible for managing developing & supervising the team with a key focus on Service to sales through relationship management sales productivity-per-executive thereby achieving sales & service targets. |
KEY RESPONSIBILITIES: Identify interview and select sales executives with support from HR.- To meet the following productivity measures for the unit: Premium per executive case rate persistency retention and a high % of executives exceeding planned productivity standards
- Exceed revenue targets
- Undertake joint field work with executives and observe/demonstrate successful selling skills
- Conduct Fortnightly performance review (PRP) with executives
- Help executives use the GOLD system for maximizing business from a given target market
- Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
- Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling Compliance and Customer service
- Effectively manage track and convert leads provided by the in-house telemarketing unit.
- Engage with customers to provide quick response to customer queries provide customer service.
- Assist in Direct customer service policyholders complaint resolution.
- Ensure retention of in his allocated book of relations.
- Educate team/ prospects about MNYL products vis-à-vis products of competition to enable them in taking appropriate decisions
|
MEASURES OF SUCCESS:
- Target Achievements (Adj. AFYP NOP % Penetration in assigned book of relations of team & Product Mix)
- Team G3 standard productivity (mainly case rate case size & Collections) and % of executives consistently achieving G3 standards.
- Retention of Team
- Persistency of Portfolio
- Process Compliance
- Timeliness & accuracy of reports
- % Collection (Plan Vs Actual)
- Complaint Resolution /Customer satisfaction
Self Development: Induction/Certifications/Trainings/Completion of Licensing |
DESIRED QUALIFICATIONS AND EXPERIENCE:
- Graduate preferably with an MBA degree
- Total experience should be 8-10 Yrs with min. 3- 5 years experience in handling of Sales Reps/Agents/DSAs.
|
KNOWLEDGE / SKILLS / ABILITIES- Familiarity with the local market
- Ability to supervise develop & motivate team.
- Result Orientation
- Leadership ability
- Disciplined structured & process driven
|
Required Experience:
Manager
Career OpportunitiesPositionTMLocationchennaiDepartmentCustomer Advisory TeamBand4BReporting toZH SPARCJOB SUMMARYIs responsible for managing developing & supervising the team with a key focus on Service to sales through relationship management sales productivity-per-executive thereby achieving sale...
Career Opportunities |
|
Position
| TM | Location | chennai |
Department
| Customer Advisory Team | Band | 4B |
Reporting to
| ZH SPARC |
| |
| |
| |
JOB SUMMARYIs responsible for managing developing & supervising the team with a key focus on Service to sales through relationship management sales productivity-per-executive thereby achieving sales & service targets. |
KEY RESPONSIBILITIES: Identify interview and select sales executives with support from HR.- To meet the following productivity measures for the unit: Premium per executive case rate persistency retention and a high % of executives exceeding planned productivity standards
- Exceed revenue targets
- Undertake joint field work with executives and observe/demonstrate successful selling skills
- Conduct Fortnightly performance review (PRP) with executives
- Help executives use the GOLD system for maximizing business from a given target market
- Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
- Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling Compliance and Customer service
- Effectively manage track and convert leads provided by the in-house telemarketing unit.
- Engage with customers to provide quick response to customer queries provide customer service.
- Assist in Direct customer service policyholders complaint resolution.
- Ensure retention of in his allocated book of relations.
- Educate team/ prospects about MNYL products vis-à-vis products of competition to enable them in taking appropriate decisions
| MEASURES OF SUCCESS:
- Target Achievements (Adj. AFYP NOP % Penetration in assigned book of relations of team & Product Mix)
- Team G3 standard productivity (mainly case rate case size & Collections) and % of executives consistently achieving G3 standards.
- Retention of Team
- Persistency of Portfolio
- Process Compliance
- Timeliness & accuracy of reports
- % Collection (Plan Vs Actual)
- Complaint Resolution /Customer satisfaction
Self Development: Induction/Certifications/Trainings/Completion of Licensing |
DESIRED QUALIFICATIONS AND EXPERIENCE:
- Graduate preferably with an MBA degree
- Total experience should be 8-10 Yrs with min. 3- 5 years experience in handling of Sales Reps/Agents/DSAs.
|
KNOWLEDGE / SKILLS / ABILITIES- Familiarity with the local market
- Ability to supervise develop & motivate team.
- Result Orientation
- Leadership ability
- Disciplined structured & process driven
|
Career Opportunities |
|
Position
| TM | Location | chennai |
Department
| Customer Advisory Team | Band | 4B |
Reporting to
| ZH SPARC |
| |
| |
| |
JOB SUMMARY
Is responsible for managing developing & supervising the team with a key focus on Service to sales through relationship management sales productivity-per-executive thereby achieving sales & service targets. |
KEY RESPONSIBILITIES: Identify interview and select sales executives with support from HR.- To meet the following productivity measures for the unit: Premium per executive case rate persistency retention and a high % of executives exceeding planned productivity standards
- Exceed revenue targets
- Undertake joint field work with executives and observe/demonstrate successful selling skills
- Conduct Fortnightly performance review (PRP) with executives
- Help executives use the GOLD system for maximizing business from a given target market
- Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
- Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling Compliance and Customer service
- Effectively manage track and convert leads provided by the in-house telemarketing unit.
- Engage with customers to provide quick response to customer queries provide customer service.
- Assist in Direct customer service policyholders complaint resolution.
- Ensure retention of in his allocated book of relations.
- Educate team/ prospects about MNYL products vis-à-vis products of competition to enable them in taking appropriate decisions
|
MEASURES OF SUCCESS:
- Target Achievements (Adj. AFYP NOP % Penetration in assigned book of relations of team & Product Mix)
- Team G3 standard productivity (mainly case rate case size & Collections) and % of executives consistently achieving G3 standards.
- Retention of Team
- Persistency of Portfolio
- Process Compliance
- Timeliness & accuracy of reports
- % Collection (Plan Vs Actual)
- Complaint Resolution /Customer satisfaction
Self Development: Induction/Certifications/Trainings/Completion of Licensing |
DESIRED QUALIFICATIONS AND EXPERIENCE:
- Graduate preferably with an MBA degree
- Total experience should be 8-10 Yrs with min. 3- 5 years experience in handling of Sales Reps/Agents/DSAs.
|
KNOWLEDGE / SKILLS / ABILITIES- Familiarity with the local market
- Ability to supervise develop & motivate team.
- Result Orientation
- Leadership ability
- Disciplined structured & process driven
|
Required Experience:
Manager
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Posted on:
7 hours ago
Vacancies:
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