Floor Manager Jewellery (Patna)
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Floor Manager oversees daily operations staff and customer experience in retail hospitality or production focusing on smooth workflow high service standards and problem-solving. Key duties involve supervising and training staff managing schedules handling escalated customer issues ensuring cleanliness and safety and coordinating with other departments to meet operational goals.
Key Responsibilities
Staff Management: Recruit train schedule motivate and monitor employee performance; provide coaching and feedback.
Operations: Ensure smooth day-to-day operations delegate tasks oversee opening/closing and maintain store appearance.
Customer Service: Greet customers resolve complaints handle escalations and ensure high service standards are met.
Inventory & Merchandising: Oversee stock levels merchandise handling and presentation (in retail).
Compliance: Enforce company policies health & safety regulations and security protocols.
Coordination: Liaise with other managers departments (e.g. kitchen inventory) and stakeholders.
Common Skills & Qualifications
Strong leadership communication and problem-solving abilities.
Ability to work under pressure and multitask effectively.
Organizational skills for scheduling and task delegation.
Knowledge of industry-specific operations (retail restaurant call center etc.).
Where They Work
Retail Stores
Restaurants & Hotels
Call Centers
Warehouses
TV/Production Sets
Company Industry
IT Services and IT Consulting
Key Skills
- Culinary Experience
- Restaurant Experience
- Succession Planning
- Customer Service
- Hospitality Experience
- Guest Relations Experience
- Management Experience
- Serving Experience
- Shift Management
- Computer Literacy
- Restaurant Management
- Stocking
