Coffee Shop Manager

Recruitment Matters Africa Pvt Ltd

Job Location:

Gweru - Zimbabwe

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Our client is looking for a Coffee Shop Manager to oversee daily coffee shop operations delivering excellent customer service managing staff and ensuring the shop runs efficiently and profitably.

Key Responsibilities:

Manage daily store operations including opening and closing procedures
Lead train and supervise baristas and service staff
Maintain high standards of customer service and product quality
Oversee stock control supplier orders and inventory management
Handle staff scheduling performance management and shift allocation
Manage cash-up banking and daily financial reconciliations
Implement and maintain hygiene health and safety standards
Monitor sales performance and support promotional activities
Resolve customer issues promptly and professionally
Ensure the shop environment is clean welcoming and well-presented

Requirements:

Previous experience as a Coffee Shop Manager or hospitality supervisor
Strong leadership and customer service skills
Good understanding of stock management and basic financial controls
Ability to work under pressure and handle high customer volumes
Excellent communication and organisational skills
Barista experience is an advantage

Our client is looking for a Coffee Shop Manager to oversee daily coffee shop operations delivering excellent customer service managing staff and ensuring the shop runs efficiently and profitably. Key Responsibilities: Manage daily store operations including opening and closing procedures L...