Application Tech Support PractitionerEnd User & Data center IT Asset Mgmt
Share
Job Location:
Mumbai Suburban - India
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
| Job Description: | 12 M2B Summary: As an Application Tech Support Practitioner you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs addressing their concerns and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide support and solutions ensuring a high level of client satisfaction and system performance. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in End User & Data center IT Asset Mgmt.- Good To Have Skills: Familiarity with IT service management frameworks.- Understanding of asset management processes and tools.- Ability to communicate technical information clearly to non-technical users.- Experience in documenting processes and procedures for knowledge sharing. Additional Information: - The candidate should have minimum 0 -2 years of experience in End User & Data center IT Asset Mgmt.- This position is based at our Mumbai office.- A 15 years full time education is required. |
|---|
Key Skills
- Children Activity
- Feed
- ASP.NET
- Corporate Strategy
- Health And Safety Management
