Data Center Operations Technician, Data Center Operations (DCO)

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs installs and maintains the worlds largest Computing Infrastructure. Our scope of work includes systems repairing dealing with issues handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.


Key job responsibilities
As Data Centre Operations Engineer you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:

You will troubleshoot technical issues on advanced hardware ranging from servers storage and networking devices on a 24/7 basis.
You will maintain a high level of system reliability and availability.
You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
You will share knowledge and help train less technical staff on the best practices related to all service owner issues
You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews


A day in the life
As a successful Data Center Operations engineer your day-to-day work will include:
Installation and configurations on Data center Servers and Network systems
Installation troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
Work within a ticket-based environment and work on systematic problem resolution
Work on rotational shift-based schedule to maintain high system reliability
Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
This is a physically active role we are always on the move onsite.


About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- 1 years of computer networking experience
- Bachelors degree in Information Technology Computer Science or a related field
- Can lift and rack equipment up to 40 pounds

- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear cable management hot/cold aisle containment)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.