L2 roles: Job Description For Cloud Operations (Exp 4-8 years)
Technical Requirements:
- Experience in providing application support.
- Experience in working on SOP based tickets or workaround to be executed.
- Experience in working on maintaining SLA.
- Experience in at least one of the relational database (SQL Server Oracle Postgres etc.) preferably running in the cloud.
- Working knowledge of Linux / Windows operating systems
- Working knowledge of Batch scripting Ansible PowerShell or Shell Scripting
- Working knowledge across multiple platforms including on public and private cloud technologies (AWS GCP Azure etc.)
- Working knowledge with middleware technologies like Tomcat WebLogic MQ etc.
- Working knowledge with monitoring tools like AppDynamics Grafana Prometheus Apica Splunk or equivalent
- Working knowledge in Infrastructure/Application debugging identifying root cause
- Understanding of Microservices and containerization
- Good to know have Network/infra knowledge.
- Able to resolve customer issues and escalate to L2 team.
Required Experience:
Manager
L2 roles: Job Description For Cloud Operations (Exp 4-8 years)Technical Requirements:Experience in providing application support.Experience in working on SOP based tickets or workaround to be executed.Experience in working on maintaining SLA.Experience in at least one of the relational database (SQL...
L2 roles: Job Description For Cloud Operations (Exp 4-8 years)
Technical Requirements:
- Experience in providing application support.
- Experience in working on SOP based tickets or workaround to be executed.
- Experience in working on maintaining SLA.
- Experience in at least one of the relational database (SQL Server Oracle Postgres etc.) preferably running in the cloud.
- Working knowledge of Linux / Windows operating systems
- Working knowledge of Batch scripting Ansible PowerShell or Shell Scripting
- Working knowledge across multiple platforms including on public and private cloud technologies (AWS GCP Azure etc.)
- Working knowledge with middleware technologies like Tomcat WebLogic MQ etc.
- Working knowledge with monitoring tools like AppDynamics Grafana Prometheus Apica Splunk or equivalent
- Working knowledge in Infrastructure/Application debugging identifying root cause
- Understanding of Microservices and containerization
- Good to know have Network/infra knowledge.
- Able to resolve customer issues and escalate to L2 team.
Required Experience:
Manager
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