Bilingual Customer Advisor
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Job Location:
Monthly Salary:
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
Are you a French and English speaker looking to start or grow your international career in a dynamic environment
We are looking for motivated and customer-oriented professionals to join a growing team in Lisbon.
In this role you will be the first point of contact for customers providing exceptional service and ensuring a seamless experience across multiple channels. Youll handle inquiries deliver accurate information and maintain a high level of professionalism in every interaction.
What Youll Do:
- Communicate with customers via phone email and chat in French and English.
- Understand and resolve customer issues efficiently and empathetically.
- Provide accurate product or service information and escalate more complex cases when necessary.
- Collaborate with internal teams to continuously improve customer satisfaction.
What Were Looking For:
- Fluency in French (C1/C2) and English (B2) verbal and written.
- Strong communication skills and a positive proactive attitude.
- A high school diploma (or equivalent) is required.
- Residency in Portugal with a valid residence card.
- Ability to work on-site full-time.
Why Join:
Youll be part of a multicultural team in one of Europes most vibrant cities working in a supportive environment where growth and collaboration are valued. This is an excellent opportunity to build a solid foundation in customer experience and advance your professional skills in an international setting.
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
