Coordinator Replacement French Speaker (mfd)

SIXT

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Join our corporate assistance services team supporting international clients. We operate in a fast-paced service-driven environment where collaboration responsiveness and customer satisfaction are at the heart of everything we do.

We are now looking for a Coordinator Replacement who is dynamic solution-oriented and committed to delivering excellent customer this role you will support our corporate assistance clients by handling requests efficiently and professionally acting as a key point of contact in critical situations. Ready to make a real impact Then apply now!

YOUR ROLE AT SIXT

  • You handle client requests via phone and email in a timely and professional manner

  • You assess customer needs and provide appropriate solutions including alternative options when required

  • You ensure a consistently high standard of service with a strong focus on customer satisfaction

  • You listen actively to accurately identify and understand client needs

  • You provide prompt commercially minded responses to customer inquiries

  • You read understand and process invoices supporting basic accounting tasks

YOUR SKILLS MATTER

  • Communication You demonstrate excellent verbal and written communication skills enabling clear professional and effective interactions with clients and internal stakeholders
  • Customer Focus You bring a strong customer service mindset with a proactive solution-driven approach to problem-solving always prioritizing client satisfaction
  • Analytical Skills You combine good analytical abilities with common sense and responsiveness allowing you to assess situations quickly and make sound decisions
  • Organization You are organized thorough and detail-oriented with the ability to multitask effectively while maintaining accuracy in a fast-paced environment
  • Language You are fully proficient in English; proficiency in French is a strong advantage particularly to support the French market and improve productivity
  • Tools & Adaptability You are comfortable using office software and internal management systems and you adapt quickly in urgent or complex situations

WHAT WE OFFER

  • Generous Time Off Enjoy 28 days of vacation an additional day off for your birthday and 1 volunteer day per year
  • Work-Life Balance & Flexibility Benefit from a hybrid working model flexible working hours and no dress code
  • Great Employee Benefits Access discounts on SIXT rent share ride and SIXT along with partner discounts
  • Training & Development Participate in training programs designed for your personal growth and development
  • Health & Well-being Private health insurance to support your well-being
  • Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience

Additional Information :

About us:

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!


Remote Work :

No


Employment Type :

Full-time

Join our corporate assistance services team supporting international clients. We operate in a fast-paced service-driven environment where collaboration responsiveness and customer satisfaction are at the heart of everything we do.We are now looking for a Coordinator Replacement who is dynamic soluti...
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About Company

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SIXT is a leading international provider of high-quality mobility services. With almost 9,000 employees worldwide in 2023 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hail ... View more

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