Were looking for an exceptional Project Manager that brings deep technical proficiency alongside the skills more commonly associated with a PM and that has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce or Contact Center this role you will traverse an array of project/program management skills (ex. business analytics process mapping and optimization business and technical requirement creation influencing solution architecture evaluating solutions through testing leading others through change) to deliver new features and capabilities for ASO.
- Professional experience working within a product project or program management role.
- Experience working with Contact Center and/or e-Commerce systems and technologies (ex. payments/financing applications order maintenance tools workforce management applications telephony/chat systems and infrastructure).
- Demonstrated ability to influence at all levels of an organization whether with a peer or senior/exec level leadership.
- Experience working in a hands-on role with ownership for driving initiatives in their portfolio. Demonstrated experience should include being an interface role between business and technical teams.
- Technical and analytical problem solver understands connections between their work and the broader strategy and demonstrates adaptability in their approach to solving problems. Thinks with a focus on implementing simple but lasting solutions.
- Demonstrated ability to understand and explain moderately complex business processes systems and tools with a keen focus on upstream/downstream impact.
- Worked within a global organization where work may include a mix of regional or global scope.
- Familiarity and has used both Waterfall and Agile project management methodologies in their prior work experience.
- Experience and proficiency with SAP (S4 HANA) awareness of AI application within a contact center environment knowledge of Genesys routing solutions order to cash processes etc. are differentiating and desirable skillsets.
- PMP or Certified Scrum Master.
- BA/BS degree in a technical field or professional experience in a directly relatable role.
Required Experience:
IC
Were looking for an exceptional Project Manager that brings deep technical proficiency alongside the skills more commonly associated with a PM and that has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce or Contact Center th...
Were looking for an exceptional Project Manager that brings deep technical proficiency alongside the skills more commonly associated with a PM and that has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce or Contact Center this role you will traverse an array of project/program management skills (ex. business analytics process mapping and optimization business and technical requirement creation influencing solution architecture evaluating solutions through testing leading others through change) to deliver new features and capabilities for ASO.
- Professional experience working within a product project or program management role.
- Experience working with Contact Center and/or e-Commerce systems and technologies (ex. payments/financing applications order maintenance tools workforce management applications telephony/chat systems and infrastructure).
- Demonstrated ability to influence at all levels of an organization whether with a peer or senior/exec level leadership.
- Experience working in a hands-on role with ownership for driving initiatives in their portfolio. Demonstrated experience should include being an interface role between business and technical teams.
- Technical and analytical problem solver understands connections between their work and the broader strategy and demonstrates adaptability in their approach to solving problems. Thinks with a focus on implementing simple but lasting solutions.
- Demonstrated ability to understand and explain moderately complex business processes systems and tools with a keen focus on upstream/downstream impact.
- Worked within a global organization where work may include a mix of regional or global scope.
- Familiarity and has used both Waterfall and Agile project management methodologies in their prior work experience.
- Experience and proficiency with SAP (S4 HANA) awareness of AI application within a contact center environment knowledge of Genesys routing solutions order to cash processes etc. are differentiating and desirable skillsets.
- PMP or Certified Scrum Master.
- BA/BS degree in a technical field or professional experience in a directly relatable role.
Required Experience:
IC
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