Operations Manager – Online Solutions
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a hands-on Operations Manager Online Solutions to drive execution efficiency and profitability across hosting web/software development and managed IT services. Reporting to the Managing Director Online Solutions you will lead departmental heads including sales and marketing hosting infrastructure tech support web / software development and finance and HR and ensure excellence in service delivery financial control and talent development.
Salary:
Negotiable
Responsibilities:
- Harmonise the leadership team ensure cross-departmental integration.
- Translate strategic goals into operational plans and ensure timely execution.
- Ensure accurate financial reporting and strong budget discipline.
- Deliver on revenue and EBITDA targets.
- Client retention and client satisfaction.
- Oversee service quality delivery standards and continuous improvement initiatives.
- Build an accountable high-performance talent-retaining culture.
- Ensure compliance with legal regulatory and governance requirements.
Key Skills:
- 8 10 years leadership experience including 3 5 years at senior operational level.
- Strong background in IT operations service delivery & financial management.
- Exposure to web hosting and/or managed IT and/or web/software development in emerging markets (desirable).
Qualifications:
- Bachelors degree in Business Information Systems Computer Science.
- MBA/post-graduate qualification is ab advantage.
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
