PUN - REF81310Y_- Accounts Receivable - Deputy Manager
PUN - REF81310Y_- Accounts Receivable - Deputy Manager
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Job Description
Maintain the community billing software in the absence of a community level Business Office Coordinator (BOC). Processing occupancy and rate changes; promotions; and timely subsystem closing to ensure billing statements and revenues are recorded accurately. Management of the software includes close interaction with community leadership and regional support staff to effectively process new or revised fee structures and promotions.
Manage multiple communities (20-25) in varying states and counties ensuring processing for all resident accounts and any third-party payers remains in compliance with program regulations
Teach current BOCs to efficiently manage the billing duties in the business office at their communities
Conduct new hire billing systems training in addition to all resident billing policies and functions
Provide a personalized approach to training using MS Teams Go To Meeting and/or Zoom Analyzing resident accounts
Assist the BOC/ED with family inquires involving billing e-Pay payments Correct billing errors
Perform month-end closing duties for assigned communities and AR Subsystem Resident Billing
Assist in creating and keeping training material up to date
Create material relevant to new business to update and inform BOCs of any processes or roll-outs relevant to their position
Assist BOCs in accurately entering resident refunds so they are approved and issued timely
Manage special projects as needed
Qualifications :
Bachelors Degree
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
