Front Office Team Leader

Adelaide - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

As Marriott Internationals flagship brand Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Front Desk Team Leader opportunity awaits.

Position Summary:

Lead the front office shift and support your team with general operational tasks

Be an expert on the hotel and the surrounding area know it inside and out to exceed guest expectations and fuel their curiosity

Assist guests arriving and departing the hotel through the check in and departure process

Handle general enquiries engage and inspire guests through each guest experience

Build and strengthen relationships with existing and new customers anticipating their needs and enabling future bookings

Take guest reservations and perform cash handling & credit card responsibilities

Oversee service standards whilst identifying and implementing improvement initiatives setting the pace in the industry

Plan and execute team building activities so associates feel valued for their contributions

Be a dynamic and thoughtful team leader by empowering and supporting your team

About You:

Experience with OPERA property management system or similar

Relevant experience in a similar role

Working rights in Australia

Enthusiastic to escalate your career

Self-motivated driven and energized in a fast-paced environment

Armed with smart solutions and a can-do attitude

Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends

Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month

Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program

Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness

Marriott Hotel is part of Marriott Internationals Premium portfolio which has committed to putting people first for 90 years. Apply now!

DescriptionAs Marriott Internationals flagship brand Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to m...