UX Researcher, Research & Beta, Amazon Music
UX Researcher, Research & Beta, Amazon Music
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Salary Not Disclosed
1 Vacancy
Job Description
As an Experience Researcher youll be embedded in a multidisciplinary team working to craft thoughtful seamless experiences across Amazon Music. Youll learn to advocate for the customer with rigor and imagination and help connect the voices of fans to the heart of the design process.
A day in the life
Partner with product designers and other researchers to plan and execute qualitative and quantitative research across multiple customer touch points.
Assist in developing usability tests surveys and interview protocols that surface insights to inform product decisions.
Participate in synthesis co-design sessions and research share-outs to ensure insights drive creative problem-solving.
Collaborate with fellow Research & Beta team members to support smooth study execution and feedback collection at scale.
Learn and apply Amazons mechanisms for working backwards from customer needs.
About the team
The UX Research team at Amazon Music is focused on helping teams build with deeper customer understanding. We work closely with design product and marketing to shape ideas explore opportunities and guide experience development through insight.
We partner across disciplines to run high-impact research supported by strong operations and feedback systems. Our work informs both strategy and craft ensuring customer perspective is present from early exploration through launch.
We value clarity curiosity and momentum bringing the voice of the customer into every decision.
1 years of UX research or equivalent experience (internships academic design research welcome).
BA/BS or equivalent in HCI Psychology Sociology Anthropology Design or a related field.
Foundational knowledge of common research methods (usability interviews surveys basic analysis).
Demonstrated ability to communicate research findings clearly through written reports visual artifacts and team presentations in collaborative settings.
Proficient written and verbal English language skills
Exposure to streaming media music tech or creative tools.
Experience with tools like Lookback Alida dscout (or similar remote research tools) Miro or Figma (or similar remote collaboration tools).
Passion for music fan culture or the creator economy.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
