Crypto-Native UX Researcher (Remote Jakarta, Indonesia)
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Job Location:
Monthly Salary:
Posted on:
23-08-2025
Vacancies:
1 Vacancy
Job Summary
At Token Metrics were revolutionizing crypto investing by providing data-driven insights analytics and tools to empower traders investors and enthusiasts. Our mission is to make the complex world of blockchain accessible and actionable for all. Were seeking a UX Researcher whos passionate about crafting seamless user experiences and deeply embedded in the crypto ecosystem to help us build products that transform how people navigate the crypto markets.
Key Responsibilities:
- Design and conduct qualitative and quantitative research (e.g. user interviews usability testing surveys) to understand the needs of Token Metrics usersranging from retail investors to seasoned crypto traders.
- Analyze user interactions with our platform and on-chain activities (e.g. wallet usage trading patterns token holdings) to identify friction points and opportunities for improvement.
- Leverage blockchain data and tools (e.g. Dune Analytics Etherscan) to complement user research with real-world crypto behavior insights.
- Partner with designers to turn research findings into actionable UX recommendations ensuring our analytics dashboards prediction models and tools are intuitive and impactful.
- Engage directly with customers through interviews and feedback sessions to uncover their pain points motivations and goals in the crypto investing space.
- Develop user personas journey maps and wireframes to align the team on user needs and guide product development.
- Stay plugged into Web3 UX trends and crypto market dynamics advocating for best practices that enhance trust clarity and engagement in our platform.
- Present research insights and design proposals to stakeholders connecting user needs to Token Metrics mission of delivering top-tier crypto insights.
- Collaborate with product teams to iterating on featureslike portfolio trackers market signals or AI-driven predictionsbased on user feedback and testing.
Qualifications:
- 3 years of experience in UX research user experience design or a related field with a portfolio of successful projects that demonstrate user-focused outcomes.
- Crypto-native: Active participant in the blockchain ecosystem with hands-on experience using dApps wallets (e.g. MetaMask Trust Wallet) DeFi platforms or trading tools.
- Proven on-chain experience (e.g. trading staking yield farming or governance participation) and familiarity with blockchain analytics tools.
- Deep knowledge of user research methodologies and design principles with the ability to apply them to the unique challenges of crypto interfaces.
- Exceptional communication skillsable to articulate complex user insights and technical concepts to designers developers and leadership.
Be part of a team thats shaping the future of crypto investing. Work remotely with a global crypto-savvy crew and make a direct impact on a platform trusted by thousands of users. If youre ready to blend your UX expertise with your love for blockchain we want to hear from you
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Intelligence Community Experience
- Python
- Spss
- Microsoft Word
- R
- Regression Analysis
- Windows
- Stata
- Microsoft Powerpoint
- Research Experience
- Data Modeling
- Writing Skills
About Company
Find the best crypto research, analytics, price predictions and signals at Token Metrics. We use AI and Machine learning to help investors and traders make money in Crypto.
