Director, Disaster Response & Recovery

Director Disaster Response & Recovery

Department: Impact Programs
Reports To: VP Disaster Resource Development
Location: Hybrid

FLSA Status: Exempt
Position Type: Full-Time

Good360 seeks an experienced driven and adaptable Director of Disaster Response & Recovery (DRR) to lead and expand our DRR programs. This individual will spearhead immediate disaster response efforts strengthen long-term recovery initiatives and ensure rapid mobilization of resources and partnerships to support impacted communities. The successful candidate will have a strong background in disaster management nonprofit coordination logistics and strategic planning and will serve as a senior leader within Good360s DRR team.

How Good360 is Closing the Need Gap

As the global leader in product philanthropy and purposeful giving Good360s mission is to close the need gap by partnering with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100000 diverse nonprofits that support people in 360 is the link between organizations with so much to give and communities in critical need closing that gap and opening new opportunities for all. Since 1983 Good360 has distributed more than $18 billion in needed goods including more than $3 billion in goods in 2024 alone. Good360 has been named the #2 charity on the Forbes list of Americas Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.

The organization has also been recognized as both a top workplace in the Washington DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).

Key Responsibilities include but are not limited to the following

Disaster Response & Operational Leadership:

• Lead Good360s rapid response strategy during active disasters ensuring timely mobilization of personnel products and logistics.
• Serve as the primary incident commander for active disasterscoordinating on-the-ground response identifying urgent community needs and guiding immediate deployment of goods.
• Maintain up-to-date readiness protocols including resource pre-positioning partner activation and internal response workflows.
• As needed conduct in-person damage assessments partner site inspections and impact documentation during active response phases.

Program & Strategy Development:

• Develop and implement scalable and sustainable disaster response and recovery strategies that align with Good360s mission and values.
• Expand and manage a national portfolio of nonprofit government and corporate partners to accelerate response and recovery operations in collaboration with Corporate Development and Impact Giving Teams.
• Guide the development of new program models playbooks and standard operating procedures for both immediate and long-term recovery.

Team Management & Cross-Functional Collaboration:

• Work cross-functionally with internal teams to streamline internal processes data systems and logistics operations.
• Ensure timely and clear communication across departments especially during high-pressure disaster events.

Partnership & Stakeholder Engagement:

• Cultivate high-level partnerships with national and regional disaster agencies VOADs nonprofits foundations and donors.
• Represent Good360 at key emergency management and disaster relief conferences summits and coalitions.
• Work with the Corporate Development and Impact Giving teams to align in-kind and cash support with evolving community needs before during and after disaster events.

Technology & Data:

• Oversee the use and development of tools such as Salesforce Asana and mapping platforms to track disaster activities and partner engagement.
• Monitor data trends and performance metrics to guide program decisions and report impact to stakeholders.

Other Duties:

• Ensure disaster recovery team readiness through training scenario planning and after-action reviews.
• Manage DRR staff and consultants as needed.
• Travel up to 30% annually for disaster response activities and to partner locations.
• Perform other duties as assigned by the Vice President or senior leadership.

• 7 years of experience in disaster response humanitarian logistics or related fields.
• Bachelors degree required; Masters degree or equivalent experience in emergency management nonprofit leadership or logistics preferred.
• Proven ability to manage cross-functional teams and high-pressure response operations.
• At least 5 years of experience fundraising in the non profit sector specifically in the DRR space.
• Direct experience managing grant activities with skills in budget management/tracking reporting and client engagement.
• Prior supervisory experience including management of staff and consultants.
• Strong knowledge of and contacts in FEMA National Voluntary Organizations Active in Disaster V(VOAD) and emergency coordination systems.
• Skilled in managing multiple priorities partnerships and data reporting tools.
• Excellent communication and leadership skills.
• Proven experience representing an organization at events or roundtables with strong public speaking skills
• Entrepreneurial mindset with strong organizational acumen.
• Ability to lift 40 lbs and work flexible hours during active disasters.

Benefits

Our team is Good360s greatest asset. We recognize that our team members contribute valuable skills knowledge experience and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits including:

• Heath dental and vision coverage programs (including competitive deductible and reimbursement policy)
• Short-term and long-term disability and life insurance coverage options
• 403B plan with matching
• Generous and flexible paid time off policy
• Volunteer time off policy
• Hybrid work environment

Work Location

Hybrid with an office in Old Town Alexandria

Salary

$ with 5% bonus potential