drjobs SOC Analyst Tier 2

SOC Analyst Tier 2

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1 Vacancy
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Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

SOC Analyst Tier 2 Contract Position

Responsibilities
  1. Provide technical escalation point for Tier 1 Analysts on security incidents alerts and inquiries requiring input on security risk privacy or threats.
  2. Be available to assist Tier 1 Analysts with critical incidents and serve as a reference for alerts and inquiries.

  3. Perform analysis of log files.

  4. Conduct log analysis for suspicious events.

  5. Feed data back to threat intelligence sources when new threats are discovered during investigations.

  6. Take an active role in incident containment including postescalation phases.

  7. Assist Tier 3 Analysts with system breach investigations.

  8. Assist Tier 3 Analysts with hightier incidents.

  9. Act on vulnerability findings by opening incident tickets against affected assets.

  10. Proactively update systems to ensure latest patches are deployed.

  11. Document remediation steps required during incident handling or vulnerability identification.

  12. Record new incidents and corresponding resolution procedures.

  13. Track remediation tickets to support a closedloop process.

  14. Handle client requests and track them through to fulfillment.

  15. Manage whitelists and blacklists in SIEM; disseminate updates to appropriate operators for tool or policy updates.

  16. Manage and block suspicious IPs in Azure Sentinel.

  17. Update work procedures and documentation.

  18. Issue documentation and proactively contact system asset owners postincident to confirm resolution.

Experience
  1. Strong knowledge and handson experience with SIEM solutions including QRadar McAfee ESM and Azure Sentinel.

  2. 3 to 5 years of IT Infrastructure Support experience.

  3. Additional 2 to 3 years of experience as a Tier 2 SOC Analyst or Threat Hunter (Red Teaming) in an established SOC.

  4. Advanced knowledge of network technologies (protocols design concepts access control).

  5. Advanced knowledge of security technologies (firewalls web gateways endpoint protection vulnerability management network infrastructure etc.).

  6. Advanced technical and problemsolving skills in IT infrastructure.

  7. Solid experience with email security solutions.

  8. Strong background in vulnerability management.

  9. Good understanding of the MITRE ATT&CK framework.

  10. Good understanding of the ITIL Framework.

  11. Proficient in using support ticketing systems and achieving SLA targets.

  12. Familiarity with risk management and quality assurance controls.

  13. Excellent interpersonal skills and professional demeanor.

  14. Excellent verbal and written communication skills.

  15. Proficient in Microsoft Office applications.

  16. Eligible to obtain National Security Clearance.

  17. Excellent customer service capabilities.

Qualifications
  1. Grade 12 certificate.

  2. ITIL Foundation qualification.

  3. Certified Ethical Hacker (CEH).

  4. Azure Sentinel SC200 certification.

  5. Azure Sentinel AZ500 certification.

  6. Degree or diploma in Computer Technology.

  7. CompTIA A Network Security.

  8. CompTIA CySa and CASP (advantageous).

Employment Type

Full Time

Company Industry

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