CRM Specialist
CRM Specialist
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Job Description
Sambla Group is a fintech company with a clear goal to make loans better for all. We need you your ambition and your skills on our journey. We have become the fast-growing fintech company that we are today - bridging the gap between borrowers and lenders - thanks to all the 300 amazing people who work here.
Our success is the result of the commitment to deliver the best customer journey and consumer finance products in the industry. Our vision is to democratize lending and empower customers to improve their personal finances. Through our well known brands such as Sambla Advisa Rahalaitos Omalaina Rahoitu and DigiFinans we support customers in consolidating and getting the best terms on their loans.
We are now hiring a CRM Specialist!
Were looking for someone with strong motivation a hands-on mindset and a genuine hunger to grow. If youre eager to learn excited to take ownership and ready to roll up your sleeves to make things happen this is your chance to shape impactful CRM initiatives and help us elevate our customer experience.
Youre probably the kind of person who asks a lot of questions enjoys testing new ideas and thrives in a fast-moving collaborative environment. Youll work closely with a supportive and ambitious team where curiosity drive and teamwork are what count.
Come join us on our journey to create tomorrows outstanding customer experiences
Key Responsibilities and skills
Develop and implement effective CRM strategies.
Hands-on experience of building customer journeys and how to continuously optimize them.
Work with multiple markets and brands to deliver personalised communication to the users.
Establish relevant KPIs to be able to measure success and drive performance.
Analyze and interpret data to provide insights and recommendations. We believe you have strong analytical skills with a strategic mindset.
Being able to effectively communicate and convey key metrics and results.
Collaborate with cross-functional teams to ensure a holistic understanding of the user journey.
Experience
1-2 years in a B2C CRM role.
A relevant university degree.
Fluent in English. Fluent in any other Nordic language (especially Finnish) is not a requirement but a nice to have.
What we offer:
- Business in mind & people at heart we deliver results together and celebrate our achievements.
- A varied and challenging role in a multinational and highly innovative company where we value the development of our employees
- We are strong believers in creating a fun workplace where people enjoy coming to work.
- A friendly culture with openness and respect for one another with the possibility to influence and make a difference on society and peoples everyday lives.
Employment Type
Full Time
