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This is a remote position.
As the Data Administrative Specialist you will support Barking Hound Village s daily operations both onsite and remotely. You ll ensure accurate data management across guest records scheduling systems and billing platforms maintaining consistency whether youre working onsite or remote. This hybrid role blends in-facility oversight with remote flexibility to keep operations running smoothly.
Maintain accurate and up-to-date records for guest dogs including vaccination history behavior notes and owner preferences both onsite and remote.
Input and manage scheduling data for daycare boarding grooming and training services leveraging remote access to scheduling systems.
Process and reconcile billing payments and invoicing data ensuring accuracy through both onsite and remote system checks.
Coordinate with multiple departments (kennel grooming front desk) to synchronize data across systems whether youre onsite or remote.
Generate regular reports on occupancy revenue and performance metrics for management accessible remotely.
Assist in remote onboarding of new clients and ensure proper entry of pet and owner information into the system even when working remote.
2 years of administrative or data management experience preferably in a pet-care hospitality or customer-service environment.
Strong proficiency with Microsoft Office Excel scheduling or CRM systems and the ability to work effectively onsite and remotely.
Exceptional attention to detail organization and ability to manage confidential information.
Strong communication skills and ability to collaborate with team members onsite and via remote tools (e.g. email messaging platforms).
Flexibility to spend part of your week onsite at the facility and part working remote with occasional evenings or weekends as needed.
Health Coverage: Access to medical dental and vision insurance (employer-subsidized).
Paid Time Off (PTO): Flexible PTO and paid holidays to support work-life balance.
Retirement Savings: 401(k) plan with employer match to support long-term financial wellness.
Pet Perks: Free daycare or boarding for your own pet during work hours whether you re onsite or working remote.
Professional Development: Opportunities for training workshops and career advancement.
Hybrid Flexibility: Enjoy the best of both worlds supporting operations onsite and completing admin tasks remote giving you both engagement and flexibility.
Full Time