Supervisor Campus Dining
Supervisor Campus Dining
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Syracuse University Campus Dining is comprised of more than 30 on-campus eateries including multiple All You Care to Eat dining rooms cafs coffee houses national brand franchise food courts and retail convenience stores. This role is responsible for the daily operations of and directly supervising employees in a designated Campus Dining location. The supervisors role is to lead all union employees student workers and part-time workers to ensure adherence to all safety and brand standards and customer service excellence is achieved. This leadership role is responsible to manage hire schedule train and approve payroll for all employees and coordinate with various campus partners to bring employee labor issues to full resolution. Additionally the Campus Dining Supervisor is responsible to maintain product inventory and usage levels ensuring all efficiency standards.
Responsibilities
Inspire and motivate team members while maintaining accountability for their actions. Actively supervise dining center staff in performing daily duties; ensure that employees are working efficiently and safety standards are being adhered to; ensure department policies and union rules are being upheld and that customer service standards are being met; provide continuous oversight moving around the work unit to ensure constant visibility to and support for staff; continually remind and apply department policies and safety standards. Promptly address challenges or concerns that arise and enlist assistance of campus partners if necessary. Conduct necessary employee training. Create scheduling in accordance with deadlines instituted by union contract. Ensure payroll is accurately and timely submitted. Maintain product inventory and service needs; conduct forecasting and ordering product to support safe and efficient unit operations. Keep daily service records input into computerized system post invoices order direct purchases. Monitor unit data metrics including patron usage labor and food cost. Timely address employee misconduct of with employees; maintain timely and accurate documentation of employee infractions misconduct time and attendance issues etc.; working with HR issue appropriate timely disciplinary action; partner with HR/Labor Relations to address regarding reasonable accommodation leaves of absence or other employee issues. Supports other Campus Dining work locations and/or the Catering Services Department at events as needed. Work cooperatively with others to achieve group objectives. All other duties as assigned.
Required Experience:
Manager
Employment Type
Full Time
