Associate Director, Operations Planning -Health Systems Operations -Full-Time- Days (Hybrid)

Associate Director Operations Planning -Health Systems Operations -Full-Time- Days (Hybrid)

• Leads manages and provides direction and coordination to senior leaders in the formulation implementation and administration of current and long-range projects and programs (e.g. financial improvement and organization redesign) in alignment with system priorities.
• Manages and deploys staff in conjunction with directors to drive successful execution of strategic initiatives from scoping selecting an appropriate methodology identifying KPIs performing and interpreting analyses monitoring progress implementation and re-measurement Champions team development by fostering a culture of continuous learning and mentoring future leaders to build internal capacity for operational excellence.
• Generates insights that inform strategic decision-making advancing performance improvement efforts and delivering tools training and analyses aligned with departmental needs and system-wide priorities.
• Builds and maintains strong relationships with clinical operational and corporate stakeholders across the health system to ensure alignment foster buy-in and drive successful execution of strategic initiatives.
• Collaborates with other Health System Operations department teams on data strategy tool development and the execution of enterprise initiatives.
• Utilizes strong analytical acumen exceptional project management capabilities and the ability to translate complex data into clear actionable strategies that drive results from planning through implementation
• Support short and long term operational/strategic business activities - by developing enhancing and maintaining project information and models. Also develop and implement effective/strategic business solutions through research and analysis of data and business processes. Ensures that operational improvement strategies support equitable resource allocation and contribute to reducing variation in care and outcomes across the system
• Responsible for monitoring/documenting key performance and process metrics (i.e. cost quality throughput etc.) across initiatives ensuring timely status updates to key leadership and stakeholders; effectively meets deadlines and/or communicates constraints.
• Manages defines and develops best practices and internal standard operating procedures to ensure the timely and effective completion of process improvement labor productivity improvement and operational improvement initiatives.
• Leads project teams identifies major phases implementation steps key stakeholders resource needs and potential obstacles. Creates comprehensive project plans using standard project management tools and templates to document and track progress ensuring consistent methodology across all initiatives.
• Encourages collaboration among divisions to effectively coordinate and implement operational activities; facilitates and encourages effective communications across functional areas. Identifies opportunities to advance innovation to integrate automation digital tools and emerging technologies into operational workflows to enhance efficiency and scale impact.
• Supports the development enhancement and adoption of executive-level dashboards using a balanced approach that incorporates financial quality operational workforce or broader value-based metrics. Interprets complex balanced metric sets to inform strategic decisions.
• In conjunction with directors provides technical guidance and/or delivers training on program management project management and continuous process improvement tools and methodologies to staff at all levels across the organization.
• Maintains current knowledge of health care delivery trends and evidence-based solutions for improving the delivery of care and services
• Other duties as assigned

• Bachelors degree in Business Industrial Engineering Health Care-clinical or administration or related quantitative field required; Masters Degree preferred. . Masters Degree preferred. Certification preferred and/or working knowledge of Lean/ Six Sigma methodologies
• 8 years direct operations management performance improvement or consulting experience in one or more of the following areas: Strategic planning operations management quality improvement process improvement including at least two years of managing staff or stakeholders in a complex organization
• Project management or Lean certification preferred and/or working knowledge of Lean/Six Sigma methodologies
• Microsoft Office suite expert proficiency; Experience with advanced software packages including statistical software (Minitab SPSS STATA etc.) preferred
  

Non-Bargaining Unit 614 - Health System Operations - MSH Mount Sinai Hospital