Assistant Human Resources Officer
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Job Description
Hardship Level
Family Type
Family Type
Residential location (if applicable)
Grade
Staff Member / Affiliate Type
Reason
Regular > Regular AssignmentTarget Start Date
Deadline for Applications
Standard Job Description
Assistant Human Resources Officer
Organizational Setting and Work Relationships
Assistant Human Resources Officer will function under direct supervision of the (Senior) Administrative or Human Resources Officer. Incumbent will handle HR related activities within the country/ operation and he/she may directly supervise coach and guide locally recruited staff responsible for the personnel administration and other HR related matters. He/she will assist the (Senior) Officer responsible for Administration/ Human Resources in the process of staffing and budget reviews recruitment and appointment of staff and in the performance management and staff welfare issues. Incumbent will have close working relationship with the staff-related services in UNHCR such as the Personnel Administration Section (PAS) Affiliate Partnerships and Recruitment Section (APRS). Assignments Management Section (AMS) Talent Development and Performance Section (TDPS) Staff Health & Wellbeing Service (SHWS) and Global Learning and Development Centre (GLDC).
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.
Duties
- Provide input in the preparation of the annual operations programme review submissions and in the review of the training needs of the staff making appropriate proposals to meet identified needs.
- Advise and counsel staff members on their rights obligations benefits and entitlements in line with UN/UNHCR staff rules and regulations.
- Assist in timely advertising and filling of General Service and National Officer vacancies. Prepare submissions for the review by the local Assignments Committee (AC). Process recruitment assignment and reassignment of local staff for the country operation in accordance with UN/UNHCR rules and procedures.
- Conduct regular audit and verification of personnel records in the office including audit of MSRP entries into HR module as well as of the attendance overtime and leave records. Monitor maintenance of the daily tracking system to ensure accurate information is provided on staff and families in case of emergency. Provide support guidance and training to all staff performing personnel administration and other HR related functions.
- Brief newly-arrived international staff on related administrative formalities; process and follow up on their accreditations and other related documents and arrange for their onward travel to the field office if applicable.
- Supervise administration of UNHCR medical insurance plan for locally recruited staff. Assist staff and dependants in case of medical evacuation.
- Assist in HR related activities of the security evacuation plan ensuring relocations/evacuations are managed and administered in line with the provisions of the UN Security Management System Policy.
- Maintain liaison with the support sections and divisions at headquarters specifically with DHRM on matters related to the recruitment and personnel administration support medical and other issues of staff welfare and safety.
- Enforce local compliance with the UN/UNHCR staff rules and regulations as well as with the performance management system.
- Clear issuance and extension of contracts for locally recruited staff.
- Clear payments related to personnel issues such as settlement of travel claims overtime claims hazard pay MIP reimbursements medical and security evacuations shipment costs.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
Minimum Qualifications
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
Human Resources Management; Law; Administration; or other relevant field.
Certificates and/or Licenses
Not specified.
Relevant Job Experience
Essential
Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization.
Desirable
Knowledge of UN/UNHCR field operational realities especially in hardship duty stations. Field experience with UNHCR and/or with other humanitarian organizations is an asset. High IT affinity and working experience of PeopleSoft/MSRP HR module as well as with MSRP Financials and Focus.
Functional Skills
UN-UN/UNHCR Administrative Rules Regulations and Procedures
HR-PeopleSoft Human Capital Management
FI-ERP Financial Management (SAP Oracle PeopleSoft Workday and other)
PG-Resource planning
FO-Operational activities in hardship duty stations
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.
As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.
Desired Candidate Profile
Excellent written and verbal communication skills with the ability to draft HR correspondence standard operating procedures (SOPs) and policy guidance documents.
Proven ability to manage multiple priorities meet tight deadlines and work independently with minimal supervision.
Experience supporting the administration of various workforce categories with a sound understanding of UN/UNHCR HR policies and procedures.
Demonstrated ability to analyze HR data prepare workforce planning reports and identify trends to support decision-making.
Strong interpersonal skills with the ability to engage effectively with staff at all levels across diverse operations.
Flexibility and adaptability to respond to evolving operational demands shifting priorities and organizational change in a fast-paced environment.
Familiarity with staffing planning exercises position management and the use of tools such as COMPASS or other position planning platforms is an asset.
Hands-on experience with Workday and/or similar ERP systems (e.g. Oracle ASHI) is mandatory.
Experience supporting or facilitating HR or system-related trainings (e.g. Workday walkthroughs HR induction sessions) is an advantage.
Note: Shortlisted candidates will be invited to a complementary written assessment which will account for 50% of the overall evaluation.
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
Occupational Safety and Health Considerations:
The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL) except the northeast Jordanian Syrian border area where it is assessed at Level 3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions low visibility and/or heavy traffic.
To view occupational safety and health considerations for this duty station please visit this link:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
