Retail Facilities Construction Manager

Turner & Townsend are seeking a Facilities Manager to work with one of our key technology clients. This role ensures stores consistently reflect the brands standards through efficient operations safety and security. 

The Facilities Manager will proactively support store teams resolve issues and oversee major work. They will manage building systems and maintenance services coordinate emergency responses and ensure all work meets quality and budget standards. 

Key responsibilities include managing Opex and Capex budgets overseeing vendors and contractors via Service Channel and supporting store openings and remodels. The role involves cross-functional collaboration with teams in real estate design innovation and security to improve building functionality and material selection. 

Success in this role requires strong leadership communication and problem-solving skills along with a commitment to innovation and operational excellence. 

Key Responsibilities: 

• Balances operational risk and investment consistently seeking high-quality cost-effective solutions. 
• Builds and maintains strong relationships with internal teams utility companies government agencies A&D firms and contractors. 
• Leads trains and supports store teams in daily walkthroughs issue tracking and system usage (e.g. Preservation Work Order Management). 
• Conducts structured routine site visits to all assigned stores and new store development locations to identify document and resolve facility issues. 
• Actively monitors Service Channel and other systems to identify problematic stores and drive resolution strategies. 
• Prepares monthly quarterly and annual reviews and budgets aligning with market leaders to inform refresh and remodel strategies. 
• Oversees execution of routine and non-routine work ensures warranty issues are addressed and supports smooth transitions for NSOs and remodels. 
• Works across Real Estate & Development to identify trends implement solutions and prioritize initiatives. 
• Develops agendas reports and root cause analyses for leadership meetings; communicates best practices and project updates. 
• Designs and delivers training programs for in-store Preservation Operations Leads and retail teams; identifies ongoing training needs. 
• Participates in schematic design reviews for new stores to ensure Preservation concerns are addressed early.

Qualifications :

• Over 7 years in construction and facilities management with solid knowledge of building operations and protocols across 1530 retail locations. 
• Bachelors degree in Mechanical Electrical Industrial Engineering or Construction Management preferred. 
• Skilled in facilities management systems and work order platforms such as Service Channel CORE and internal project management tools. 
• Experienced in fostering strong partnerships with Service Providers delegating and overseeing scopes of work to meet defined objectives. 
• Committed to delivering consistent high-quality service to both internal and external stakeholders. 
• Self-starter with excellent time management attention to detail and the ability to manage multiple tasks under tight deadlines. 
• Applies rigorous logic and structured methods to solve complex problems and identify root causes. 
• Exceptional verbal and written communication skills; effective in formal presentations and cross-functional collaboration. 
• Provides operational guidance and ensures adherence to protocols across retail locations; identifies training needs and supports field teams. 
• Comfortable with ambiguity and risk; sets clear objectives tracks progress and aligns efforts with key business metrics. 
• Skilled in planning budgeting scheduling and executing a wide range of technical services including MEP systems controls fire alarms janitorial landscaping lighting flooring furniture pest control warehousing and call-center services. 
• Proven ability to develop and monitor comprehensive Preventative Maintenance plans ensuring all assets are maintained to the highest standards. 

Additional Information :

The salary range for this full-time role is $140K-$175K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range depending on candidates location experience and qualifications.

*On-site presence and requirements may change depending on our clients needs.

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at  & Townsend does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CVs will be treated as a direct application.

All your information will be kept confidential according to EEO guidelines.
 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.