Client Engagement Director
Client Engagement Director
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USD 170 - 180
1 Vacancy
Job Description
rSTAR is looking for a Client Engagement Director in Chicago who has ecellent eperience in sales managing sales team and IT Service industry
Tasks
Position : Client Engagement Director
Type : Full Time
Client : rSTAR Technologies
Job Description
Role Summary
We are seeking a Client Engagement Director to lead and manage our Client Partner team on a day-to-day basis. This role will serve as the strategic coach performance driver and escalation point for all client partners ensuring alignment with revenue goals delivery excellence and client satisfaction. Additionally hybrid role will be responsible to carry an individual sales number along with a team lead group sales number expected to generate new revenue by driving pipeline development opportunity closure and account growth.
Key Responsibilities
Client Partner Oversight & Enablement
- Serve as the daily leader and performance coach for the Client Partner team
- Provide guidance on account strategy client engagement best practices and solution positioning
- Track KPIs across the client partner portfolio (pipeline CSAT renewals expansion)
- Ensure Client Partners are delivering value and driving measurable business outcomes for their accounts
- Step in as key sponsor or escalation point for key client relationships as needed
Revenue Ownership & Sales Leadership
- Own an individual sales number and be accountable for generating revenue via net new sales or account expansions
- Develop and execute go-to-market plans aligned with rSTARs offerings and industry verticals
- Drive pipeline generation through networking referrals strategic prospecting and collaboration with marketing
- Lead or support strategic deals and complex negotiations
- Partner with solution architects and delivery leaders to shape proposals and ensure delivery alignment
Cross-Functional Collaboration
- Work closely with marketing to influence campaigns content and events that support sales growth
- Collaborate with delivery teams to ensure seamless project execution and renewals
- Liaise with Partner Managers and Alliances teams to co-sell with platforms like Oracle Salesforce Google and Microsoft
Required Qualifications
- 10 years of experience in IT services sales client engagement or enterprise account management
- Proven ability to manage teams (directly or in a dotted-line model) and coach them toward sales/revenue goals reporting to the VP of Client Engagement
- Strong track record of meeting or exceeding sales quotas
- Familiarity with CRM systems (Salesforce preferred) proposal writing and sales pipeline management
- Excellent communication leadership and interpersonal skills
- Experience selling digital transformation services managed services or technology consulting
Preferred Qualifications
- Prior experience managing Client Partners Account Managers or Sales Executives
- Prior experience with IT Consulting companies in hunting and farming concepts with key enterprise target accounts
- Experience with platforms like Salesforce Oracle Google Microsoft or cloud solutions
- Exposure to multiple verticals such as Manufacturing Energy & Utilities or other Asset Intensive industries
- Understanding of partner-led selling and co-sell motions with large OEMs
Requirements
Excellent experience in IT Services System Integration
- Prior experience managing Client Partners Account Managers or Sales Executives
- Prior experience with IT Consulting companies in hunting and farming concepts with key enterprise target accounts
- Experience with platforms like Salesforce Oracle Google Microsoft or cloud solutions
- Exposure to multiple verticals such as Manufacturing Energy & Utilities or other Asset Intensive industries
- Understanding of partner-led selling and co-sell motions with large OEMs
Benefits
100% free medical including dental and vision 50% contribution for dependents 401K option paid holidays sick leaves accrued holidays etc.
If you are interested please send your updated resume.
Employment Type
Full Time
