Residences Receptionist
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Job Description
We are seeking a professional and friendly Residences Receptionist to join our team in Doha Qatar. As the first point of contact for our residents and guests you will play a crucial role in ensuring a positive and welcoming experience for everyone entering our residential property.
- Greet and assist residents guests and visitors in a professional and courteous manner
- Manage the front desk operations including check-ins check-outs and key management
- Handle phone calls emails and in-person inquiries promptly and efficiently
- Coordinate maintenance requests and communicate with relevant departments to resolve issues
- Maintain accurate records of resident information visitor logs and package deliveries
- Process payments and handle basic accounting tasks related to rent and fees
- Ensure the lobby and reception area are clean organized and presentable at all times
- Assist with administrative tasks such as filing data entry and report generation
- Provide information about local amenities services and events to residents and guests
- Respond to emergency situations according to established protocols and procedures
Qualifications :
- High school diploma or equivalent; Associates degree in hospitality management or related field preferred
- 1-2 years of experience in hospitality front desk or customer service roles
- Excellent verbal and written communication skills in English; knowledge of Arabic is a plus
- Strong customer service orientation with a friendly and professional demeanor
- Proficiency in computer systems including Microsoft Office and property management software
- Exceptional multi-tasking and time management skills
- Ability to problem-solve and make decisions in a fast-paced environment
- Flexibility to work various shifts including evenings weekends and holidays
- Knowledge of hospitality industry practices and standards
- Ability to maintain confidentiality and handle sensitive information with discretion
- Strong attention to detail and organizational skills
- Adaptability to work in a multicultural environment
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
