Lead Product Manager, Payments & Fraud Prevention

PENN Entertainment Inc. is North Americas leading provider of integrated entertainment sports content and casino gaming experiences. From casinos and racetracks to online gaming sports betting and entertainment content we deliver the experiences people want how and where they want them.

Were always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether its through ESPN BET Hollywood Casino theScore Bet Sportsbook & Casino or theScore media app were excited to push the boundaries of whats possible. These state-of-the-art platforms are powered by proprietary in-house technology a key component of PENNs omnichannel gaming and entertainment strategy.

When you join PENN Entertainments digital team youll not only work on these cutting-edge platforms through theScore and PENN Interactive but youll also be part of a company that truly cares about your career growth. Were committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming media and entertainment we want to talk to you.

About the Role & Team
The Interactive Product Management team leads the strategy for Penn Interactives incredible digital product portfolio from ESPN BET theScore Bet theScore Media and iCasino. This team impacts the way millions of people engage with our products in more personalized and immersive ways leveraging bleeding-edge an enthusiastic and entrepreneurial product leader you will manage innovate and execute on product initiatives that focus on the promotional experience in both ESPN BET and theScore BET. In this role this you will take on challenges in a fast paced ever changing environment. This is a high impact high visibility role that will impact key features innovation and scale. It requires strong collaboration leadership and agility to drive the development of a Tier 1 Sportsbook product.

The right candidate is a seasoned product leader with deep experience in payments infrastructure and fraud prevention. You understand the complexities of transaction flows risk mitigation and regulatory compliance and have successfully built systems that balance security with seamless user experience. Youre a strategic thinker a collaborative partner to engineering data science compliance and operations and a confident communicator who can influence executive stakeholders.

Payments and fraud systems are foundational to any gaming or sportsbook platform directly impacting user trust conversion and lifetime value. This teams mission is to deliver reliable secure and scalable transaction experiences while proactively identifying and stopping fraud. Youll help define the roadmap that enables the business to grow responsibly while protecting users and the company from financial and reputational risk.

About the Work

• Discover and define product solutions that reduce fraud optimize payment success rates and support PENNs growth and trust objectives while developing a long-term strategy for scalable secure infrastructure.
• Define and report on KPIs related to payment conversion fraud rates chargebacks false positives and cost of risk.
• Collaborate closely with compliance risk legal finance and external partners to ensure systems meet regulatory requirements and industry standards (e.g. KYC AML PCI).
• Leverage quantitative and qualitative insights to guide data-informed prioritization and risk-based decision making.
• Partner with operations and customer support teams to ensure product solutions translate into real-world improvements in efficiency and customer experience.
• Maintain transparency and accountability across stakeholders through clear documentation structured communication and consistent product updates.
• Foster collaboration across cross-functional teams including engineering data science operations and fraud/risk teams.
• Monitor emerging threats evolving fraud patterns and the competitive landscape to inform roadmap direction and innovation opportunities.
• Contribute to the growth of the Product organization by mentoring team members sharing best practices and driving operational excellence.
• Other duties as required.

About You

• 8 years of product management experience with 2 years in a people leadership role.
• Deep experience building and scaling payments infrastructure and/or fraud detection systems is required.
• Experience working on high-volume consumer-facing platforms with real-time risk and financial exposure is required.
• Experience in sports betting online gaming or highly regulated financial services is highly preferred.
• Familiarity with KYC AML PCI compliance and fraud prevention methodologies is highly preferred.
• Proven ability to connect product strategy with business objectives particularly around reducing loss increasing trust and improving conversion.
• Strong analytical mindset with demonstrated ability to use data to drive decisions and validate assumptions.
• Results-oriented leader who can inspire influence and develop talent in a cross-functional fast-paced environment.
• High emotional intelligence with a track record of navigating complex cross-functional topics with clarity and diplomacy.
• Exceptional communication skills with the ability to distill complex financial and technical concepts for diverse audiences.
• Skilled in partnering with engineering to evaluate tradeoffs unblock challenges and drive execution at scale.
• Experience managing and coaching product managers to deliver high-impact results.

What We Offer:

• Competitive compensation package
• Comprehensive Benefits package.
• Fun relaxed work environment.
• Education and conference reimbursements.
  
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Candidates residing in Ontario requiring special accommodation can email

theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability or age.