drjobs French Fraud & Loss Operations Specialist

French Fraud & Loss Operations Specialist

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Are you ready to live and work in one of Europes most beautiful cities Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether youre solving problems or answering questions youll make a real difference every day all while enjoying the culture food and ocean views Portugal has to offer. Let your career grow where the sun always shines!

Join the team as a Fraud & Loss Operations Specialist!
Help protect an e-commerce platform from fraud and financial loss. Be the hero behind secure transactions and happy customers!

Your Tasks

  • Monitor transactions to catch suspicious activity
  • Use smart tools & alerts to detect fraud
  • Investigate cases & document everything clearly
  • Analyze losses & help build better fraud-prevention strategies
  • Follow AML KYC and internal compliance rules
  • Support in improving fraud detection systems
  • Work closely with Legal Compliance & Customer Service teams
  • Share findings in clear reports with the team

What Were Looking For

  • French: C2 level (native-like fluency)
  • English: B2 level (comfortable communication)
  • 2 years of experience in e-commerce fraud OR customer service
  • Investigative mindset (bonus if youve worked with fraud abuse or cybercrime)
  • Super detail-oriented & organized
  • Great at gathering and connecting info from multiple sources
  • A quick learner who takes initiative
  • Problem-solver with a focus on results
  • Calm under pressure good with disputes
  • Works with care and focus
  • Comfortable using Word & Excel

What We Offer

  • New and modern office.
  • Full training to help you succeed.
  • Relocation support (if applicable).
  • We promote inter-company mobility to work at any of our sites around the world.
  • Private health insurance free after six months
  • Competitive wages (14 monthly payments per year)
  • Be part of a project with real impact

Location

Lisbon Portugal

Employment Type

Full Time

Company Industry

About Company

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