Client Account Representative
Client Account Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
Sharpcontra is currently seeking a Client Account Representative to join our dynamic team in Austin TX. The ideal candidate will be responsible for maintaining and expanding relationships with existing clients while identifying new business opportunities. This is a clientfacing role that requires strong communication problemsolving and organizational skills.
Responsibilities
Serve as the main point of contact for assigned client accounts
Develop strong longterm relationships with clients to ensure satisfaction and retention
Manage and monitor the performance of client accounts to meet service expectations
Resolve client inquiries and issues in a timely and professional manner
Identify opportunities to upsell or crosssell additional services
Collaborate with internal teams to ensure client needs are met
Prepare regular reports on account status and performance metrics
Qualifications :
Qualifications
Bachelors degree in Business Communications or related field preferred
Proven experience in account management client services or a similar role
Excellent interpersonal and communication skills
Strong organizational and timemanagement abilities
Ability to multitask and handle multiple accounts simultaneously
Proficiency in Microsoft Office Suite and CRM systems
Additional Information :
Benefits
Competitive salary: $58000 $62000 per year
Professional development and growth opportunities
Supportive and collaborative team environment
Comprehensive training and onboarding
Fulltime position with consistent schedule
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
