Intake Specialist - Criminal Defense Law Firm
Intake Specialist - Criminal Defense Law Firm
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Intake Specialist
Location: Remote (Work from Anywhere)
About the Role:
We are seeking a motivated and organized Intake Specialist to join a criminal defense law firm. The ideal candidate will have prior experience as an intake specialist or receptionist possess exceptional customer service and people skills and thrive in a structured and fastpaced environment. If you are highly organized empathetic and a strong communicator we encourage you to apply.
Responsibilities:
- Serve as the first point of contact for potential clients ensuring a positive and professional experience.
- Gather and document detailed information from potential clients regarding their legal needs.
- Maintain accurate records in the firms case management system.
- Schedule consultations and coordinate with attorneys and other team members.
- Handle client inquiries and provide updates as needed.
- Uphold confidentiality and demonstrate empathy when working with sensitive client information.
Qualifications:
- Prior experience as an intake specialist receptionist or in a similar clientfacing role (legal industry experience preferred).
- Exceptional customer service and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fastpaced environment.
- Proficiency in using office software and case management tools.
Benefits:
- Connectivity Bonus: Support for reliable internet access.
- Laptop Provided: All necessary tools to perform your role effectively.
- Salary in USD: Competitive and stable compensation.
- Work From Anywhere: The flexibility to work remotely.
Join us and be part of a dynamic team dedicated to providing excellent service to clients.
How to Apply:
Submit your resume and a brief video highlighting your relevant experience. We look forward to hearing from you!
Employment Type
Full Time
