Customer Service Officer
Customer Service Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Support our online customers for our portfolio of brands BONDS Champion Sheridan (just to name a few)
- Flexible and hybrid working environment work 2 days from home!
- Opportunities for growth and development across our network
Customer Service Officer Kew Part Time Opportunity
Calling all customer service heroes were recruiting in our Online team and we need someone who shares our passion for providing seriously awesome customer service. If you love customer service this is THE GIG.
Were famous for our iconic and comfy products and proud of the topnotch customer service we provide to each and every one of our amazing loyal customers. Our Customer Service Officers support our Bonds Champion Jockey Berlei and Sheridan ecommerce sites and manage all enquiries coming in via phone email and live chat. Even more so in the current environment this team are central in ensuring we continue to support our customers and efficiently problem solve any issue that comes their way. This is a part time role at 30.4 hours a week.
What experience/skills do I have
- Coming from a sales retail or callcentre background will be highly advantageous
- Ability to work autonomously and enjoys self timemanagement
- Adaptability to learning new systems and product information
- Youre energetic enthusiastic and smart someone who enjoys interacting with different people and problem solving anything and everything thats thrown your way.
- Ability to communicate and empathise with our customers through both written and verbal settings
Whats in it for me
- Amazing working culture structured training & development programs genuine internal career pathways love coming to work!
- Huge staff discounts! Enjoy up to 60 across all brands in the Hanes portfolio were talking about huge savings on Bonds Champion Sheridan Bras N Things Berlei Jockey and more!
- Sample sales and extended family and friends discounts
- Wellness Programs regular free skin checks flu shots remedial massages Employee Assistance Program fresh fruit delivered onsite
- Access to awesome perks including corporate discounts novated car leasing Employee Assistance Program Parental Leave Program
- Monthly business updates from our CEO and Senior Leadership Team with regular presentations from our community partners
- Summer Fun take advantage of a 9 day condensed fortnight in addition to your leave allowance during the summer months and make the most of the sun!
- Companywide Golden Yarn Reward & Recognition Program
- Modern and relaxed office environment with sitstand desks and a strictly casual dresscode!
- Lunch & Learn sessions with topics including financial management and health & wellness
- Established and committed LEAN organization offering ongoing training to all employees
- Genuine commitment to global sustainability
Who are we
Hanes Brands Australasia is home to some of Australias most iconic brands and we are proud to be part the US powerhouse Hanes Brands Inc one of the worlds largest manufacturer and marketer of basic apparel brands.
We have 18 brands in our HBA portfolio including Bonds Champion Berlei Jockey Sheridan and Bras N Things and a number of offices across Australia and New Zealand. Our Head Office is in Kew Melbourne; we have multiple sites in Sydney offices in Auckland and factories in China. Were a household name delivering beautiful comfy products that Aussies just love. And with six hugely successful ecommerce sites an extensive and rapidly growing store network amazing and wellestablished wholesale partnerships and a growing international presence the future is looking bright!
Cultivating a diverse and inclusive workplace
Here at Hanes Brands Australasia we are focused on cultivating a workplace that is diverse inclusive and vibrant. In fact we know both our workplace culture and business are only strengthened by our differences. We encourage our employees to bring their true selves to work and support them to reach their full potential both personally and professionally. Therefore we warmly welcome people of all genders races ages and abilities or any other backgrounds or differences to apply to work with us.
Express your interest by selecting APPLY NOW and upload your CV.
Required Experience:
Unclear Seniority
Employment Type
Full Time
