Sr Director Global Sales Plays
Sr Director Global Sales Plays
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Job Description
What you get to do in this role:
The Global Solution Sales GTM Programs and Sales Plays organization is on a journey to innovate across ServiceNows gotomarket (GTM) delight our customers and fuel our unparalleled climb to $30B. Were moving fast and with this rapid scale and dynamic growth were hiring a Sr. Director Global Sales Plays to help us continue to evolve and optimize our sales plays to accelerate growth across our Workflows including Agentic AI.
Reporting to the SVP Global Solution Sales GTM Programs and Sales Plays the Sr. Director Global Sales Plays will play a pivotal role in working across our leadership team and with cross functional business partners to shape our Hero and Targeted sales play strategy to maximize revenue impact across the portfolio.
The ideal candidate is an empathetic and motivational leader and able to move quickly crossfunctionally to drive plays from strategy to . If you have a stellar background in SaaS sales and/or solutions development and an ability to work effectivelywith a diverse and driven global team then wed love to hear from you!
Key Responsibilities:
Shape the Go To Market strategy for our global sales plays
Work with our Planning Strategy and NPI teams to define the scope; with the earlystage ideation and SKU shaping being led by the NPI team a transparent supportive partnership here is critical
Develop a consistent BoM together with our Marketing team Enablement team Sales leadership and other cross functional business partners
Set the targets metrics and KPIs to effectively measure pipeline creation progression and conversion with lenses into segment industry partner etc
Build a coordinated GTM approach utilizing all of the key parts of the ServiceNow Sales team
Shape this with our ecosystem in mind and work with our Partner team to shape for their impact
Build the proactive calendar and plan for future plays
Identify plan needs and opportunities
Balance the load for what the field can absorb
Build in sufficient time and planning to establish the play before launch
Build the repeatable playbook with a common nomenclature and approach for all sales plays
Drive focused analytics around the plays so we learn what is working what could be improved and how we continue to scale our efforts
Build the tooling and systems to help manage our progress
Consistent single pane of glass dashboard views
Leverage AI to deploy create Sales Play Assist agent use cases
Partner closely with our DT and Operations teams
Partner with the Geo sales teams to ensure a consistent and focused approach to sales play across direct and overlay roles
Work with the GTM Strategy team to shape our FY25 and beyond GTM strategy based on the learnings we have from play and roll out
Recruit and retain the next generation of talent for ServiceNow and ensure all employees can bring their full and authentic selves to work
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
15 years experience including global role(s) in one or more
technology (preferably SaaS) or consulting businesses
Prior experience in sales or sales management preferred
Familiar with the buyers and buying personas of ServiceNows customer base and prioritized industries
Demonstrated results working crossfunctionally across a large organization to improve their productivity and satisfaction
Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionablemessages and deliverables
Mindset & Approach
An empathetic and passionate leader who can inspire their own organization and others
A proven track record with leading and building a diverse high performing team and creating a culture that enables a growth mindset
Highly analytical fact driven process orientated but comfortable challenging the status quo and setting new strategic/operational direction
Excellent verbal & written communication skills; highly developed executive presence and presentation skills
Combination ofstrong intellect creative problem solving effective communication with colleagues and willingness to roll up sleeves to improve performance
Culture Fit
Hungry & Humble with a Win as a Team approach to everything (see: ServiceNow values)
Ability to handle interpersonal relationships professionally and empathetically
Strong communication crossfunctional collaboration and executive presence is critical for success
Selfstarter who can learn quickly and multitask in fastpaced and often ambiguous environments
JV20
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
