Best Engineering Aids & Consultancies (BEACON)
Roles and Responsibilities
Technical Support Training & Consultation to our customers on SOLIDWORKS range of products
Trouble shooting software functionality related issues including installation and compatibility with OS and Hardware and Provide technical support to customers through Phone/mail/Remote access/Onsite.
Manage & build relation with customers by providing on time delivery of the solutions.
Solve design related issues and handle errors while using softwares.
Desired Skills & Experience:
Graduates or postgraduates in Mechanical / Industrial / Production Engineering.
Domain experience in Mechanical industry Design and Manufacturing of Machines Automobile Electronics etc.
Ability to read manufacturing drawings and expertise in complex part modelling Assembly modelling parametric detailing
Skills and passion to provide Technical Support on CAD/CAE Solutions to end customers in terms on Software operational issues with troubleshooting knowledge.
Solid understanding of the design and production processes in manufacturing enterprises
Winning mentality team spirit and positive attitude
Professional problemsolving and project management skills
Excellent communication and presentation Demonstration and Solution Benchmarking skills
Good written and verbal English
Willing to travel
Desired Candidate Profile
Experience Fresher / Experience in design
Education B Tech or M Tech (Mechanical )
Soft Skills Excellent Communication skills.
Location Mumbai
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