Customer Analyst Jobs in India

Quality Analyst (QA):Key Responsibilities : Quality Monitoring & Evaluation: Conduct audits of customer interactions (calls and emails) to ensure compliance withprocess guidelines. Evaluate agent performance based on key quality parameters. Training & Feedback: Provide actionable feedback to...

Your role Specific responsibilities include; Proficient in Agile/Lean scrum methodologies e.g. create Epics Features and User Stories for multi-disciplinary teams and define the business-driven acceptance criteria Collaborate and clarify requirements with Product Owners Engineers and Creativ...

Are you ready to power the Worlds connectionsIf you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.Rol...

Are you ready to power the Worlds connectionsIf you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.Abo...

DescriptionProvides administrative support to Customer Data Operations Team Sales & Finance to work on customer data creation/modification received from across the globe from customers VADs partners contract specialists sales reps and via online channels. Typing filling verifying records data entry...

We are looking for a CRM Executive (preferably from the Hospitality industry) who can bring in a service-oriented mindset strong interpersonal skills and a customer-centric approach to enhance client relationships and drive customer loyalty.Key Responsibilities : Provide a warm professional and pers...

DescriptionStep into a role where your analytical mindset and digital fluency fuel progress in financial operations. Shape smarter data practices that support regulatory standards and elevate client trust. Lead by example inspiring a culture of accountability and proactive risk management. Collabora...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.TheCustomer ReportingSpecialis...

Join Teleperformance Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management offering premier omnichannel support to top global companies. Our diverse service locations including on-site and work-at-home programs ensure flexibility and broad reach....

Responsibilities: Review existing documentation workshops and stakeholder interview materials to understand business objectives current technology landscape budgets barriers and organizational readiness for change. Analyze organizational strategy business processes IT infrastructure proce...

*Urgent Opening in Interior designing !!!**Position -Customer Relationship Manager – Lead (Team)*Location: CochinQualification: GraduateExperience -Minimum 1–2 years of experience in Customer Relationship / Customer SupportExperience in handling feedback / receiving department activities preferred*S...

Jr. Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables use of CSO/ MS...

Role ResponsibilitiesThe Senior Analyst Customer Analytics has a significant role in using insight from customers and colleagues worldwide to improve financial services for families small businesses multinational corporations and non-profit organizations.To build and maintain common BI platforms for...

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained bus...

Join our Team as a Billing Customer Experience AnalystLocation: GurgaonHours: UK ShiftAbout the role:Join our dynamic team at Onecom Technology and play a pivotal role in ensuring exceptional customer satisfaction through accurate timely and reconcilable billing. As a Billing Customer Experience Ana...

At SeekOut onboarding is a critical moment in a customers journeyand were looking for an experienced Senior Implementation Consultant to own and optimize that first experience. This role is responsible for ensuring a smooth high-quality onboarding process for new Commercial and SMB customers in the...

Roles & Responsibilities:Work closely with Client Service Representatives on accounts; complete tasks assigned promptlyStay up to date with Salesforce Que- acknowledge work and close cases promptlyAssist in fixing order errors (Order creation errors or errors techs are receiving in the field)Submitt...

Job Summary:The Operational Excellence Analyst ensures the smooth execution of projects and the delivery of high-quality results while fostering effective stakeholder collaboration. This role balances internal coordination project management and global stakeholder engagement driving efficiency and s...

About the RoleThe Sr. Above Market Customer Support Associate is a key member of our global client support team providing high-quality timely assistance to some of our largest clients across multiple markets. You will resolve client queries via modern service platforms create accurate KPI and insigh...

Ready to shape the future of workAt Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...