Analyst I Customer Service
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Roles & Responsibilities:
- Work closely with Client Service Representatives on accounts; complete tasks assigned promptly
- Stay up to date with Salesforce Que- acknowledge work and close cases promptly
- Assist in fixing order errors (Order creation errors or errors techs are receiving in the field)
- Submitting supply requests for fulfillment
- Submitting Corporate Escalations and following up on the tracker
- Assist with store closing communication and tracking of timely service
- Adding new generators in Salesforce/SPAK
- Recommend implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
Qualifications :
Qualifications - Education and Technical Requirements
- 0-2 years of experience in a customer service role.
- Graduate in any discipline.
- Good communication skills both written and verbal.
- Proficient with Microsoft Outlook and other Office tools.
- Strong attention to detail.
- Work experience as a Quality Analyst or similar role
- Strong computer skills and knowledge of
- Strong analytical and problem-solving skills
Additional Information :
Disclaimer
The information about this job description given above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
We believe in doing what is right - for our customers, our people, our communities and the environment. Our Clean Earth division provides essential processing, treatment, disposal and recycling solutions for a wide range of complex, highly recurring waste streams such as hazardous an ... View more
