Online Customer Service Jobs in Hamburg

Operational Management: Coordination and management of day-to-day operations with our external call center partners as well as monitoring key KPIs (CSAT SLAs AHT etc.) and deriving actionable recommendations based on reports from various data sourcesQuality Management: Collaboration with service pro...

Data Analysis: Aufbereitung und Auswertung operativer KennzahlenReportings & Automation: Erstellung von Leistungsberichten und Unterstützung bei der ProzessautomatisierungÜbernahme operativer Themen sowie die Kommunikation mit unseren internationalen DienstleisternUnterstützung im Qualitätsmanagemen...

Data Analysis: Preparation and analysis of operational key performance indicators (KPIs)Reporting & Automation: Creation of performance reports and support in process automationHandling operational topics as well as communication with our international service providersSupport in quality managementA...

Position : Customer Support AdvocateIndustry : Technology / Customer Support ChurchWork Hours : Monday to Friday - 8:00 am to 5:00 pmTimezone : Pacific TimeSalary Range : $1500 per month (depending on experience)Source Locatio...

Independent handling of customer inquiries complaints and issues via emailTaking on additional tasks that support the operational business in our call centersClose collaboration with internal teams to optimize processes and workflowsSupporting the quality team to ensure quality standardsAssisting in...

Functional and disciplinary leadership of a team of customer service experts and project managersManagement coordination and further development of our external call centersManagement monitoring and continuous optimization of existing customer service processes to ensure the best possible customer e...

Collaboration with external service providers and their quality managers to ensure quality standardsContinuous improvement of customer satisfaction and other quality-related KPIsCollaboration with the internal last-level team and other international teams to ensure qualityExpansion and maintenance o...

No Relocation Assistance OfferedJob Number#172412 - Hamburg Hamburg GermanyWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more househo...

Standort: Germany - Düsseldorf Germany - Stuttgart Germany - Hannover Germany - Hamburg Germany - Frankfurt Germany - München Germany - Ludwigshafen Germany - Nürnberg Germany - Köln Germany - Dortmund Germany - Heilbronn Job-ID: 217851 Geschäftsbereich: Sales & Pre-Sales Karriere-Level: Berufser...

We are hiring a German-speaking Customer Service to join an international team based in this role you will support customers across multiple channels handle inquiries efficiently and contribute to a high-quality service experience. Key responsibilities: - Assist customers via email chat and/or phon...

We are hiring a German English-speaking Customer Service to join an international team based in this role you will support customers across multiple channels handle inquiries efficiently and contribute to a high-quality service experience. Key responsibilities: - Assist customers via email chat an...

We are hiring a German English C1-speaking Customer Service to join an international team based in this role you will support customers across multiple channels handle inquiries efficiently and contribute to a high-quality service experience. Key responsibilities: - Assist customers via email chat...

We are hiring a German English-speaking Technical Customer Service to join an international team based in this role you will support customers across multiple channels handle inquiries efficiently and contribute to a high-quality service experience. Key responsibilities: - Assist customers via ema...

Sasol is a global integrated chemicals and energy company with a 75-year heritage. Through our talented people we use our expertise and selected technologies to safely and sustainably source manufacture and market chemical and energy products globally. When you join Team Sasol you are joining a comp...

Senior Pre-Sales Manager Subscription Billing Location: Remote within Germany Employment Type: Full-time Permanent Salary:(OTE approx.) Work Model: 100% Remote (Germany-based) Travel: 24 trips per year (Hamburg) About the Role We are seeking a Senior Pre-Sales Manager to join a growing Pre-Sales...

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...

Als erfahrene Vertriebspersönlichkeit begeisterst Du Neu-Kund:innen (regional ansässige KMU) für Dich und unser innovatives Produktportfolio. Den Erfolg Deiner Vertriebswoche stellst Du durch die Erreichung Deiner KPIs sowie Deiner Hands-on-Mentalität sicher. Durch eigenverantwortliche Recherche ide...

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver...

About UsHydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumers relationship with their skin their bodies and their self-confidence.Every person here is a key player in our success. We a...

Welche Tätigkeiten dich erwartenZu deinem Aufgabenbereich gehören unter anderem:Beratung zur Implementierung von CM-Organisationen und -StrukturenUnterstützung unserer Kunden bei der Einführung von ConfigurationManagement entsprechend relevanter Industriestandards (z.B. ISO 10007 EIA-649) sowie spez...