Working Student BPO Steering & Quality Customer Service (all genders)

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profile Job Location:

Hamburg - Germany

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Data Analysis: Preparation and analysis of operational key performance indicators (KPIs)
  • Reporting & Automation: Creation of performance reports and support in process automation
  • Handling operational topics as well as communication with our international service providers
  • Support in quality management
  • Administrative management of system access for external employees

Qualifications :

  • Ongoing studies for example in Business Administration Economics or a comparable degree program
  • First practical experience in a customer-oriented company or in customer service is desirable
  • Strong numerical understanding analytical mindset and IT affinity
  • Enjoyment of teamwork and detailed analyses
  • High motivation combined with a fast and accurate working style
  • Good MS Office skills (especially Microsoft Excel)
  • Good English skills; additional foreign languages are an advantage
  • Resilience and ability to work in a team

Additional Information :

Your perks at a glance: Visit our benefits page.

Simply apply online via our career page - we will get back to you as soon as possible!

A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally we stand for as a brand: acceptance inclusion and a fairer approach to fashion.


Remote Work :

No


Employment Type :

Contract

Data Analysis: Preparation and analysis of operational key performance indicators (KPIs)Reporting & Automation: Creation of performance reports and support in process automationHandling operational topics as well as communication with our international service providersSupport in quality managementA...
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About Company

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world and empowers B2C brands and retailers to create outstanding customer experiences with one unified backend. SCAYLE’s headless and composable architecture is based on an API-first approach and is continuousl ... View more

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