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Were looking for experienced Senior Dispute Resolution Specialists to join our Life Insurance team and help deliver fair financial outcomes.As a Senior Dispute Resolution Specialist youll manage complex complaints with precision professionalism and strategic insigh More...

Were looking for experienced Senior Dispute Resolution Specialists to join our Life Insurance team and help deliver fair financial outcomes.As a Senior Dispute Resolution Specialist youll manage complex complaints with precision professionalism and strategic insigh More...

Were looking for experienced Senior Dispute Resolution Specialists to join our Superannuation team and help deliver fair financial outcomes.As a Senior Dispute Resolution Specialist youll manage complex complaints with precision professionalism and strategic insight. Youll u More...

This role will lead the design and implementation of strategic communications and brand initiatives that align with the programs objectives and AFCAs values. Reporting into the Project Workstream Lead you will support the Scams EDR Program by developing and delivering a comprehensive& More...

Are you ready to play a pivotal role in shaping the future of dispute resolution in Australia AFCA is seeking a talented Legal Counsel to support our newly established Scams External Dispute Resolution (EDR) Program.In this dynamic and highimpact role you will contribute to two c More...

Are you ready to play a pivotal role in shaping the future of dispute resolution in Australia AFCA is seeking a talented Legal Counsel to support our newly established Scams External Dispute Resolution (EDR) Program.In this dynamic and highimpact role you will contribute to two c More...

The Code group at the Australian Financial Complaints Authority (AFCA) monitor insurers compliance with five Industry Codes of Practice . By driving best practice its aim is to improve standards of service in the financial services industry ultimately helping to create a better exper More...

The Project Communications Adviser supports the AFCA Scams EDR Program by developing and implementing internal and external communication strategies that align with AFCAs values and objectives. It ensures all program communications are clear consistent and effective while enhancing st More...

The role of the Senior Project CoOrdinator Scams is to provide project management support for the successful delivery of the Scams EDR Program including all program workstreams and associated projects or initiatives.This role includes (but is not limited to):coordinating and sup More...

The role of the Senior Project CoOrdinator Scams is to provide project management support for the successful delivery of the Scams EDR Program including all program workstreams and associated projects or initiatives.This role includes (but is not limited to):coordinating and sup More...

This is a unique opportunity to demonstrate your technical legal skills as a Legal Counsel specializing in Banking and Finance (B&F). In this role you will be a part of AFCAs inhouse Legal team and will provide the Ombudsman and AFCA case management staff with specialist B&F l More...

This is a unique opportunity to demonstrate your technical legal skills as a Legal Counsel specializing in Banking and Finance (B&F). In this role you will be a part of AFCAs inhouse Legal team and will provide the Ombudsman and AFCA case management staff with specialist B&F l More...

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Investments and Advice team including the rapidly evolving cryptocurrency space.As a Senior Dispute Resolution Specialist you willReview complex com More...

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Investments and Advice team including the rapidly evolving cryptocurrency space.As a Senior Dispute Resolution Specialist you willReview complex com More...

The Reception and Front of House Coordinator is responsible for our front of house services for AFCA across our Melbourne office. Our offices are located in the heart of Melbournes CBD with a vibrant workplace culture and amazing organisational benefits. Reporting into the Senior More...

Join an award winning People and Culture team with a reputation for best in class and innovative services.  The AFCA P&C team are The People Advisory Administrator works across the P&C team to provide general support. The role predominately administers the employee l More...

We are on the lookout for an Ombudsman to join our vibrant Investments and Advice (I&A) decisionmaking team. This role is crucial in resolving both standard and complex I&A disputes with a special focus on consumer claims under the Compensation Scheme of Last Resort. More...

Decision Makers at at AFCA review unresolved complaints and issue determinations when initial assessments or caseworker recommendations do not reach resolution. They also assist to address complex jurisdictional issues to ensure fair assessments and provide coaching and guidance to ot More...

Decision Makers at at AFCA review unresolved complaints and issue determinations when initial assessments or caseworker recommendations do not reach resolution. They also assist to address complex jurisdictional issues to ensure fair assessments and provide coaching and guidance to ot More...

Decision Makers at at AFCA review unresolved complaints and issue determinations when initial assessments or caseworker recommendations do not reach resolution. They also assist to address complex jurisdictional issues to ensure fair assessments and provide coaching and guidance to ot More...