Stakeholder Engagement, Communications and Brand Manager, Scams
Stakeholder Engagement, Communications and Brand Manager, Scams
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Job Description
This role will lead the design and implementation of strategic communications and brand initiatives that align with the programs objectives and AFCAs values. Reporting into the Project Workstream Lead you will support the Scams EDR Program by developing and delivering a comprehensive Communications and Brand Business Plan. This position will also provide expert advice to senior stakeholders manage procurement and brand implementation and ensure all communications are strategic consistent and impactful. This is initially a 12month contract opportunity.
Key responsibilities include:
- Brand Leadership: Develop and manage the SPF brand identity and narrative ensuring alignment with AFCAs brand and consistent application across all materials.
- Program Launch: Lead planning and execution of the SPF EDR launch including events media collateral and stakeholder engagement.
- Digital Presence: Oversee SPFs web and digital content ensuring accessibility and user experience within AFCA platforms.
- Stakeholder Collaboration: Work with regulators and policy partners to codevelop and align public messaging and campaigns.
- Integrated Communications: Deliver multichannel communications strategies across digital social internal and stakeholder platforms.
- Awareness Strategy: Design and support a national awareness strategy clarifying messaging responsibilities across sectors.
- Vendor Management: Commission and manage external creative and content vendors to meet strategic and quality goals.
- Content Development: Create and review key communication materials including brand assets messaging guides FAQs and stakeholder education content.
- Strategic Advice: Provide expert communications and brand advice to senior leaders including media and executive support.
- Performance Monitoring: Evaluate engagement outcomes and campaign effectiveness using data and insights.
- Risk Management: Identify and manage brand and reputational risks escalating as needed.
Qualifications :
To be successful in this role you will need:
- Strategic Communications Expertise: Extensive experience in strategic communications and brand management ideally in highprofile or regulated environments.
- Handson Content Development: Comfortable contributing directly to writing editing and content creation with strong executional skills.
- Brand: Deep understanding of brand architecture and reputation management with a track record of building credible and enduring brand frameworks.
- Campaign Delivery: Skilled in designing and executing multichannel campaigns tailored to diverse audiences across digital social stakeholder and traditional media.
- Digital Experience: Proven experience leading website and digital asset development including managing external suppliers to deliver accessible userfriendly solutions.
- Stakeholder Collaboration: Strong ability to work with regulators and policy teams to align messaging and navigate complex governance processes.
- Leadership & Influence: Demonstrated leadership and influencing skills with experience advising senior executives and leading crossfunctional teams.
- Communication Excellence: Exceptional written and verbal communication skills with the ability to simplify complex information clearly and accurately.
- Strategic Thinking: Forwardthinking with the ability to anticipate risks and opportunities and deliver timely highquality communications solutions.
- Agility & Delivery: Able to thrive in fastpaced uncertain environments managing competing priorities within a project framework.
Additional Information :
- BOSS Best Places to Work 2024 credited for its culture engagement and flexible working arrangements.
- Employer of Choice Public Sector and NFP Australian HR Awards 2023
- Accredited as a Family Friendly Workplace and Bronze in AWEI
- Hybrid working from home and our stateoftheart office and facilities designed for collaboration and wellbeing. We work flexibly at AFCA and encourage you to talk to us about how this role can be flexible for you.
- Progressive andinclusiveleave entitlements including flexible public holiday leave womens health leave 18 weeks paid parental leave sorry business leave early and advanced pregnancy loss leave paid gender affirmation leave extra personal leave and paid time off over Christmas. Plus study leave to support your professional development.
- Not For Profit salary packaging benefits.
Life at AFCA
Our people are at the centre of everything we do. We live and breathe our cultural qualities which shape how we behave and how we engage with our customers. At AFCA you will truly feel the difference of working at an organisation which supports people of all backgrounds experiences and identities to thrive. Our consistently high employee engagement results reflect that AFCA is a truly great place to work and a place where people can contribute belong and flourish!
To apply:
If you are passionate about how we drive fairness in the financial sector and are looking for an organisation that values the human in all of us we encourage you to apply even if you dont meet every single criterion.
We encourage applications from people of all ages cultures abilities sexual orientation and gender identities. We strive to provide a recruitment experience thats fair inclusive and accessible. If you have any specific accessibility requirements please reach out to the recruiter who is managing this process or email us at We also offer flexible working at AFCA and as such even if a role is advertised as fulltime we invite conversations around other working arrangements and would still encourage you to apply.
AFCA is a 2024 Circle Back Initiative Employer we are committed to responding to every applicant.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
