Reception and Front of House Coordinator

The Reception and Front of House Coordinator is responsible for our front of house services for AFCA across our Melbourne office. Our offices are located in the heart of Melbournes CBD with a vibrant workplace culture and amazing organisational benefits. Reporting into the Senior Manager Properties & Procurement you will be joining a supportive collaborative and friendly facilities team. You may come from a previous Reception or Hospitality background or at the start of your career seeking a rewarding and challenging position. 

This position does require you to work onsite at our Melbourne office. The role is parttime at 3 days per week for a 12 month maximum term contract. 

Typically in this role you will:

• Welcome AFCA staff and visitors providing support in using the amenities of our office.
• Administer Registration of visitors in accordance with AFCAs security and access policy
• Maintain Boardroom and meeting room facilities.
• Registration and coordination of maintenance contractors in accordance with AFCAs contractor policy.
• Coordination of daily office cleaning services.
• Organise and coordinate catering and supplies as required for meetings and events.
• Responsible for the maintenance and ordering of office stationery and other office consumables as required.
• Coordinate all incoming and outgoing courier services.
• Operate in a handson and people first environment with exposure to key stakeholders

Qualifications :

To be successful in this role you will need:

• A positive and friendly approach in line with AFCAs values.
• Reception Concierge or Hospitality experience would be beneficial (but we are flexible!)
• Excellent interpersonal and verbal communication skills.
• Strong attention to detail ability to prioritise work and meet deadlines.
• Great organisational skills and time management skills 

Additional Information :

• BOSS Best Places to Work 2024 credited for its culture engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP Australian HR Awards 2023
• Bronze AWEI Accreditation 2024 Recognised for LGBTQ workplace inclusion.
• Accredited Family Friendly Workplace Supporting worklife balance and inclusivity.
• Hybrid working Flexible arrangements with stateoftheart offices designed for collaboration and wellbeing.
• Inclusive leave options Flexible public holidays 20 weeks paid parental leave gender affirmation leave womens health leave and paid time off over Christmas.
• Financial benefits Notforprofit salary packaging to boost takehome pay.
• Locations A team of over 1200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

To apply

If youre passionate about fairness and believe your skills align with this role we encourage you to applyeven if you dont meet every single criterion. Applications close Friday 23rd May. 

We welcome applications from people of all backgrounds cultures abilities sexual orientations and gender identities. If you require any accessibility support during the recruitment process please reach out to our team at

AFCA is a 2025 Circle Back Initiative Employer we are committed to responding to every applicant.

Remote Work :

No

Employment Type :

Contract