Music Streaming Platform Customer Service Expert with Swedish and English
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As a Support Superstar youll be the voice behind the music ensuring top-tier support for users. Your key responsibilities will include:
- Assisting users via email and web messaging with their inquiries and concerns
- Resolving account and payment issues smoothly and efficiently
- Answering How to and FAQ questions with clarity and confidence
- Troubleshooting and fine-tuning the Music Streaming Platform experience for our customers
What Youll Get:
- Long-term job security with a permanent contract
- Work from home flexibility
- Competitive salary package
- Additional health & life insurance
- 21 days of paid annual leave
- Food vouchers & employee discounts
- Career growth opportunities within Sutherland
- Ongoing training & learning programs
- Rewards & recognition programs
Why Join Us
- Fully digital employee services
- 24/7 psychological support program
- Multisport card (partially covered)
- Fun corporate events wellness initiatives & team buildings
- Corporate social responsibility activities
- Exposure to global business expertise
Qualifications
What Were Looking For:
- Fluency in Swedish (C1 level) your words should flow like a great melody
- Strong English skills (B2 or above) so you can communicate effortlessly with our global audience
- Availability to work flexible shifts including weekends
- Previous customer service experience a plus but not a dealbreaker
- Excellent communication skills as smooth as a jazz saxophone solo
- A positive problem-solving attitude even on the toughest tracks
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
