Customer Service Coordinator

بيتح تكفا - إسرائيل

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت منذ أكثر من 30 يومًا

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

As the creator and leader of the global partnership category in the pharma industry we strive to be Always Ahead and work relentlessly to bring therapy to patients in need no matter where they live.

Our values are at the core of every action we take and we are committed to going above and beyond for the benefit of the patients we serve.

We are a dynamic fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers people who are passionate caring agile and adaptive to join us on our mission. If you are looking to make a difference in peoples lives we invite you to join us!

As a Customer Service Coordinator you will support our customers from the time they send us their orders until they receive the products.

Processing orders from customers received via email fax and automatic interfaces. Answering phone calls and providing an estimated schedule for the delivery of the products.

Responsibilities:

Receiving orders via automatic interfaces inputting them and processing the orders.
Issuing the packing slip and invoice.
Handling the packing slip scanning it and charging according to the type of customer.
Processing returns and financial credits.
Answering phone calls from customers.
Answering internal phone calls from marketing employees and bookkeepers.

City:
Petah Tikva

Requirements :

1-3 years of Customer Service work experience
Excellent Communication Skills - able to speak clearly concisely and accurately to ensure effective department operations.
Computer Skills- proficient in MS Office (Excel PowerPoint Word and Outlook)
Ability to work under pressure prioritize and manage task management
Highly service-oriented.
Ability to work in a team.
Takes initiative creative problem solver and takes personal responsibility.
Good interpersonal and communication skills.

Remote Work :

Yes

Employment Type :

Full time

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.As the creator and leader of the global partnership category in the pharma industry we strive t...